Debt Relief Order Caseworker

Job Summary
Contract Type:
Fixed Term
Working Pattern:
Please see advert text
Advert Start Date:
Advert End Date:
21/04/2021 09:00
Grade 4a £21,921 or Grade 5a £23,565 - dependent upon experience and accreditation
Job Category:
Youth / Community / Leisure Services
Vacancy ID:
Employment Location:
County Durham
Closing date:
21 Apr
Further Information

We are excited to announce that we are currently seeking to recruit a number of DRO Caseworker's to join our thriving charity within County Durham. This is an excellent opportunity to join one of the UK’s leading charities. We pride ourselves on being non-judgemental and impartial. You will be part of our amazing team based in our Debt Relief Order Unit in County Durham who are committed to providing support to clients within our community and across England and Wales. If you have a background in advice, then this role will give you the job satisfaction and the reward you are looking for.

Role: Debt Relief Order (DRO) Caseworker – Maternity Cover
Hours: full and Part time hours available Full time hours: 37.5 hrs per week, Part Time Hours: 27hrs per week.
Salary: Grade 4a £21,921 or Grade 5a £23,565 dependent upon experience and accreditation.
Duration: Fixed term until March 2022
Location: Home Working/Citizens Advice County Durham, Armstrong House, Durham DH1 5GH

Context of role: To process and submit Debt Relief Order applications on behalf of clients referred into the unit by Citizens Advice Network.

Recent or ongoing experience in delivering specialist debt casework is required and current Debt Relief Order Intermediary Status is desirable. Consideration will be given to applicants who are not Approved Intermediaries but have the Money Advice Service Giving Good Debt Advice Accreditation or equivalent.

To request an application pack please contact: recruitment@citizensadvicecd.org.uk

Closing date for applications: 9am 21st April 2021
Proposed date for interview: 26th April 2021

Please note we do not accept CV’s, to download an application pack visit:


What we offer: There’s lots! Including: a competitive salary, pension scheme, 25 days holiday, excellent training and development opportunities and much more!