Senior Practitioner - Adult Contact Team x 2 posts

Job Summary
Contract Type:
Working Pattern:
Full time
Advert Start Date:
Advert End Date:
Closed for applications on 09/05/2021 23:59
Band 12 £39,880-£42,821
Hours per week:
Job Category:
Social Care - Adult Service
Vacancy ID:
Employment Location:
Central House
Post Number:
POS000916; POS000910
Number of posts:
Closing date:
9 May
Further Information

We have 2 exciting opportunities for qualified and experienced Social Workers to join Darlington Borough Council’s Adult Social Care Department, in the role of Senior Practitioner within the Adult Contact Team.

The Adult Contact Team comprises of 2 functions:

1. The front door function consists of Social Workers, Community Assessment Officers, and Occupational Therapists. These staff are responsible for dealing with incoming calls; carrying out welfare visits; providing advice & signposting; low level referrals; and determining whether the individual requires a further assessment.
2. The casework function consists of Social Workers and Community Assessment Officers. These staff complete short-term interventions to maximise independence, including crisis work and hospital discharges. Cases remain active for up to 16-weeks thereafter where a case requires more long-term interventions these are transferred to the long-term team.

Within both roles there is an expectation that you will have an excellent understanding of the Care Act 2014, as well as other relevant legislation, in order to be able to analyse information, assess and manage risk, as well as identification of where individuals can be signposted, or given the appropriate advice and information. The roles will include supervision of Social Work staff, which will also include AYSEs, therefore, you will need to have sound decision making skills, and the ability to provide support and guidance to others. We are looking for individuals who can follow a strengths-based ethos in promoting independence and wellbeing, whilst looking at challenging any barriers that prevent independent living. Both posts work under the guidance of the Team Manager.

The key duties for the Senior Practitioner within the front door will be to oversee the day to day functions of the front door. You will be required to monitor the quality and outcomes of the daily incoming/outgoing telephone contacts. You will need to provide advice and guidance to the Social Work staff regarding requests for assessments of need, have an understanding of ordinary residence issues, information about local services, enquiries regarding safeguarding issues and responding to urgent or crisis situations.

The key duties for the Senior Practitioner within casework will include the management of urgent referrals and allocation of cases. Providing guidance and support to the Social Work staff regarding urgent / crisis situations / hospital discharges. Also ensuring that cases are monitored against the 16 week criteria and are appropriately passed on to the long term team as and when required.

Safeguarding concerns to active cases are managed by the Team Manager or Senior Practitioners who act as Safeguarding Adults Manager for the duration of the enquiry and any subsequent strategy meetings.

The service is embedding a new model, both roles will be pivotal in working alongside the Team Manager to ensure the effective implementation and development of the service, including contributing towards performance data and quality. You will also be expected to work alongside each other; to deputise for one another as well as for the Team Manager.

We are looking for individuals who are dynamic and motivated, who will be able to embed the new vision, working with multi-agencies and having a commitment to partnership working between Adult Health & Social Care, service users and their families.

We feel this is an excellent opportunity, not only for individual development, but also to be part of a very proactive and forward-thinking team. You will play a key part in the success of providing a high-quality response to those individuals who make contact with Adult Social Care.

The post has 31 days annual leave per annum and successful candidates will be able to make use of the council’s flexible working policy.

For detailed information on this role, please refer to the Job Description and Person Specification.

For a further informal discussion, please ring Team Manager on 01325 406167 or Service Manager on 01325 406875.

Interviews will be held in person 21st May 2021.

Please note
This job is closed for applications.