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Assistant Service Delivery Manager (INTERNAL ONLY)

Job Summary
Contract Type:
Permanent
Working Pattern:
Full time
Advert Start Date:
30/04/2021
Advert End Date:
14/05/2021 12:00
Salary:
£37,890 pa
Hours per week:
37
Job Category:
ICT
Vacancy ID:
206883
Employment Location:
Town Hall, South Shields
Post Number:
BR03121
Number of posts:
1
Closing date:
14 May
Further Information

INTERNAL ADVERTISEMENT

This post is restricted to current employees of the Council

Assistant Service Delivery Manager
(Town Hall, South Shields)
£37,890 pa

You will undertake activities in relation to the ICT Services Service Delivery Team in the delivery of high-quality front-line customer services including customer relations management, hardware and software provision, service desk support, end user computer support and mobile device support.

You will maintain a high degree of customer service and adhere to all service management principles and processes, whilst ensuring efficient, reliable and cost-effective service delivery, maintaining appropriate standards and procedures, ensuring that the team perform to agreed standards and targets.

Closing date: Noon, Friday 14 May 2021.