Tracking and Engagement Worker

Job Summary
Contract Type:
Working Pattern:
Full time
Advert Start Date:
Advert End Date:
04/08/2021 23:59
£19,312 - £20,493 Grade 4
Hours per week:
Job Category:
Vacancy ID:
Employment Location:
posts available in Crook, Stanley and Seaham, however you may be required to work at any DCC council office.
Post Number:
Number of posts:
Closing date:
4 Aug
Further Information

Vacancy Reference No: CYPS/21/354A

Post title: Tracking and Engagement Worker – full time – temporary until 30/06/2022

Salary: £19,312 - £20,493 Grade 4

Job Location: posts available in Crook, Stanley and Seaham, however you may be required to work at any DCC council office.

We are seeking to appoint 3 full-time Tracking and Engagement Officers to join our team.

The Tracking and Engagement Officer supports the Local Authority to meet its statutory
obligations in relation to the participation of young people in Education, Employment and
Training. You will assist the Progression Advisors and Progression Workers to ensure
management information and reporting requirements are fully met to allow young people
to maximise their potential.

Duties of this post include:
• To make and receive telephone calls to young people and/or their parents or carers to
gather information, making decisions about the response required.
• To conduct home visits to young people and their families to gather information and
make decisions about the response required and referrals to colleagues.
• To promote the service and engage young people in activities such as open events, drop
in sessions, community activities.
• To track young people, in order to identify those who require support and those who
require further information gathering, in line with procedures.
• To ensure information is processed within statutory timescales to meet reporting
• To engage young people in effective dialogue in order to review and improve Service
• To take responsibility for managing high volumes of data input and information gathering
working to tight deadlines.

Required qualifications: Level 2 qualification in Youth Work or a related discipline.

The successful applicant for this post will be required to apply for a Disclosure & Barring
Service Enhanced Disclosure.

For further information about the post please contact Emma Widdowson: 03000 262779 or email Emma.Widdowson@durham.gov.uk

It is anticipated that virtual interviews will be held 12th and 13th August 2021.

As a disability confident employer, we are committed to employing disabled people and people with health conditions making reasonable adjustments to support disabled applicants when required.

Apply on-line via the jobs portal or for further assistance contact the Payroll & Employee Services Team on 03000 263154 / 266148 or via e-mail at PESCYPS@durham.gov.uk

In line with the County Council’s Recruitment & Selection Policy, please note that we are unable to accept CV’s. Any information provided on CV’s will not be considered for short-listing purposes.

Please note that all communication regarding your application for this post will be sent to the email address that you have registered with North East Jobs, including your invite to interview if you are short-listed. Please check your email after the closing date for notification from ‘DONOTREPLY@NORTHEASTJOBS.ORG.UK’ as you will not be notified by any other means.