Retail & Hospitality Assistant (TWAM ENTERPRISES LTD)

Job Summary
Contract Type:
Casual / Seasonal / Bank / Permanently Variable hours
Working Pattern:
As and when required
Advert Start Date:
Advert End Date:
Closed for applications on 25/05/2022 23:59
£6.83 - £9.50 per hour*
Job Category:
Admin / Secretarial / Customer Services
Vacancy ID:
Employment Location:
Tyne and Wear
Number of posts:
Closing date:
25 May
Further Information

EXTERNAL TO COUNCIL - You will NOT be employed by Newcastle City Council

Roles on our Casual register - 4 posts

*These posts attract the Newcastle Living Wage supplement. In addition to the hourly rate, these posts will receive the Newcastle Living Wage supplement to bring the hourly rate up to £9.90 an hour.

TWAM Enterprises Ltd facilitates commercial activities on behalf of Tyne and Wear Archives and Museums (TWAM.) TWAM is a major regional museum, art gallery and archives service managing a collection of nine museums and galleries across Tyneside and the Archives for Tyne and Wear.

We are seeking enthusiastic, customer focussed Retail & Hospitality Assistants to join our team and assist in the operation of our shops and cafés, and in the preparation and running of events at a variety of our venues.

You will deliver excellent levels of customer care and engagement to all visitors. In both our shops and cafes this will involve operating the electronic point of sale to transact cash, cheque and credit card sales and reconciling shop and café takings. You will also be required to merchandise shop products and ensure that new products are correctly priced and help prepare and serve food, making hot drinks and carrying out cleaning duties as required.

We may also require you to help in the preparation of venues prior to events, undertake visitor assistance and queue management as needed, and supporting the de-installation and clearing-up of the venue upon completion.

Roles will mainly be based at the Discovery Museum, Laing Art Gallery and Great North Museum in Newcastle upon Tyne and we require staff who are available to work both weekday and weekend shifts and support some evening events.

If you are interested in applying for our casual retail and hospitality team and have excellent communication skills and previous experience working in a similar role providing an excellent level of customer service we would be delighted to hear from you. You must also be a team player willing to go the extra mile to support the creation of memorable days for our visitors.

To apply please email a CV to TWAM.Enterprises.HR@twmuseums.org.uk

Please note
This job is closed for applications.