Technical Analyst

Job Summary
Contract Type:
Working Pattern:
Full time
Advert Start Date:
Advert End Date:
Closed for applications on 26/11/2023 23:59
£37,261 - £40,478
Hours per week:
Job Category:
Vacancy ID:
Employment Location:
Civic Centre
Post Number:
Number of posts:
Closing date:
26 Nov
Further Information
We’re looking for a Technical Analyst, Interested?

Do you want a role where you’re recognised for what you do, given the opportunity to thrive and have the chance to be the best version of yourself? Interested in joining a great organisation with an employee offer and experience that rivals others? Are you looking for a new challenge in Social Care Performance and Analysis? If so, please keep reading as you’re just what we’re looking for!

The team…

The post will be based within the Commissioning, Performance and Service Development service in the Performance Management and Information Team. The team is responsible for a wide range of services across social care and education including monitoring the performance of services, producing business intelligence data, information, and statistics to inform decision making, carrying out research projects and development of information systems to ensure accurate and effective recording of data. 

About the role….                                                                                    

An exciting opportunity has arisen to join the team on a permanent basis as a Technical Analyst, leading the technical deployment of tools and identify processes for the extraction, manipulation and reporting of data to allow the development of detailed business intelligence frameworks for Children and Adult Social Care.

The role will work across the relevant groups and service areas to ensure appropriate technologies are deployed to allow staff at all levels to access data and information that is meaningful and readily accessible, through the development of self-service reporting.

You will have knowledge of current developments in data reporting software and Business Intelligence Tools and how they can be applied in the public sector, data retrieval, manipulation and reporting methodologies from multiple IT systems.  It is also essential that you have knowledge of customer focused service improvement.

It is essential you are highly proficient in use of structured Query Languages (SQL Server) to extract, manipulate, format and present data, as well as in the use of reporting platforms and software including Microsoft Excel, Business Objects, Power BI or other equivalent tools.

You must have experience of developing complex data extraction reports from scratch, using a range of appropriate tools and techniques, and successfully challenging and improving existing data extraction and reporting process and information systems. This should include developing data reporting tools that can support and provide challenge in a diplomatic manner enabling change across the organisation and with partner agencies.

You will work with services to deliver and implement service improvement linked to accessibility of data and information; therefore, you should have excellent analytical skills including the ability to manipulate complex data from multiple sources to identify trends, opportunities, and areas for improvement. Experience of relevant business analysis and process redesign techniques and methodologies or relevant experience within a local government setting is essential.

You must have an ability to lead in the discussion, planning and implementation of new and ongoing reporting requirements with stakeholders, including suppliers.

You will have experience of providing advice and guidance on the principles and interpretation of policies specific to the role and actively participate in the development of these policies, including an understanding of GDPR in relation to the development of policies and the production of data.

You should be educated to a higher education qualification level in a subject with a high IT or statistical content or have significant relevant experience and qualifications in project or programme management.

A bit about Gateshead Council…


We’re truly committed to providing our customers with the highest quality of service and we need like-minded people who can help us deliver a high-quality service.   We need people who want to make a difference, who are talented, possess the right knowledge and skills and who want the chance to demonstrate how good they are.


What’s in it for you?  Well, there’s so much on offer and here’s just a few of the highlights!

You’ll be paid a competitive salary £37,261 - £40,478
You can save for your future by enrolling in our generous pension scheme
You’ll have access to great health and wellbeing support, including discounted membership to GO Gateshead Leisure Services and ability to use our cycle to work scheme
You’re annual leave will start from 25 days per year and the chance to buy up to 10 additional holidays per year
We’ll give you the chance to take advantage of various offers and discounts on shopping and household spend, including O2, Virgin Media and Dell
Access to generous flexi time system with the opportunity to take 2 flexi days per 4-week flexi period, depending on the needs of the service.
We offer hybrid working, allowing colleagues to work remotely where appropriate if they wish to do so.
A robust Workforce Development offer with loads of opportunities for learning to progress your career and to enhance your knowledge in specific areas.

It’s time to apply!

We’re delighted that you want to come and work with us.  Please take a look at the full job profile via this link Job Profile for the full list of essential criteria for the post. 

For an informal discussion, please contact Gary Lewis, Service Manager on 0191 4332397 or at garylewis@gateshead.gov.uk  or Neil Blue, Service Manager on 0191 4333940 or at neilblue@gateshead.gov.uk
Please note
This job is closed for applications.