Neighbourhood Warden (3 posts)

Job Summary
Contract Type:
Working Pattern:
Please see advert text
Advert Start Date:
Advert End Date:
Closed for applications on 29/11/2023 22:59
£24,294 - £25,119 per annum, plus shift enhancements
Hours per week:
37 hours per week
Job Category:
Vacancy ID:
Employment Location:
Newcastle upon Tyne
Post Number:
Number of posts:
Closing date:
29 Nov
Further Information
Neighbourhood Warden
Grade N4
Facility Services & Civic Management are looking to appoint Neighbourhood Wardens who will work in conjunction with Newcastle City Council and YHN Safer Living to support engagement with communities, reduction of Anti-Social behaviour and reporting of incidents.
Who we are
Newcastle is an ambitious City, it always has been. Its’ an iconic City with a rich heritage but one that also shapes the future of the region.
Here at Newcastle City Council we have a real passion to improve the lives of residents and visitors in the City through the wide variety of essential public services we deliver and the relationships we influence.  From our City leaders, to every member of our team, we’re all committed to making Newcastle a City that is vibrant and thriving.
We want you to help us make Newcastle a great place to work, visit and live in.

Our values
Everyone who works within one of our valuable public services makes an important contribution to delivering our vision and priorities of the city. How we do things is as important as what we do. In everything we do we strive to embed and live the Councils values:


What the role will involve?
You will be working with partner agencies to support community safety initiatives, tackle anti-social behavior, gather intelligence, report incidents and environmental issues while being a highly visible representative of Newcastle City Council.

This is an active role and will include the requirement to issue fixed penalty notices for offences relating to, littering, dog fouling, and waste management, and to assist in the preparation of legal files.
Neighbourhood Wardens work on an alternating shift pattern of day shift 08.00- 16.30 and late shift 13.30- 22.00 working 6 days on followed by 3 days off. Each shift pattern attracts payment enhancements.
Appropriate background checks, including DBS checks, will be required.

Who are we looking for?
You should:
  • Enjoy working outdoors, dealing with the public and making a positive difference to improve the City of Newcastle upon Tyne
  • Be confident in a variety of situations, comfortable speaking to members of the public, colleagues, and partner organisations, 
  • Have developed interpersonal, negotiating and observational skills
  • Be able to walk for long periods of time,
  • Have experience in dealing with conflict and antisocial behaviour
  • Be able to work flexibly to include alternating shifts, weekend, bank holidays and evening working.
  • Have experience supporting community events and projects
  • You must have a full valid clean UK driving licence

What can we offer you?
If a competitive salary and pension with the option to opt in to an AVC scheme wasn’t enough you will also have:
  • A generous annual leave allowance.
  • The option to buy additional annual leave.
  • Access to family friendly policies including maternity and adoption leave, maternity support leave, paternity leave, shared parental leave, special leave, leave when caring for a terminally ill dependent, leave for armed forces reservists, disability related special leave, career breaks and paid leave to support the electoral process.
  • Access to numerous salary sacrifice schemes including home electronics, car lease and gym membership.
  • Access to physiotherapy, counselling services and eye tests for VDE users through our Occupational Health Service.
  • Access to an extensive wellbeing programme including access to a 24 hour employee assistance programme for you and your immediate family.
  • Access to Mental Health First Aiders.
  • Ability to join staff network groups to meet and share information and raise awareness and include, Black and Minority Ethnic network, Disabled Employee network and LGBT+ network
  • Ability to join a trade union.
  • Access to a staff travel scheme.
  • Access to learning and development opportunities including a comprehensive corporate induction programme, access to e-learning, an annual performance appraisal, upskilling apprenticeships, access to Learning Resource Centres
  • A rewarding and most importantly access to a challenging career.
Additionally, we also offer you retail discounts on hundreds of the UK’s highstreet and online retailers including travel, dining out, mobile and broadband from the point of receiving your offer of employment.

Why work for us?
We strive to be an organisation where equality, diversity and inclusion is part of who we are and how we work and where every member of our team is treated fairly, with dignity and respect. We are committed to building an inclusive and supportive workplace where you can bring your whole self to work and succeed in being your best.

Our people deliver amazing services, initiatives and projects to benefit the lives of our residents. They also develop, manage, and maintain the City’s vital infrastructure and public spaces that our societies and communities rely on.

If you want to become an integral part of the team to make a citywide difference for our residents and visitors then we want to hear from you.
For more information on the post, contact Victoria Milestone on Victoria.milestone@newcastle.gov.uk or call 0191 2115864

Apply online at www.northeastjobs.org.uk, select 'Apply Now' and complete our online application form. Any communication sent to you regarding your application will be sent to the email address you have set up on your Northeast Jobs account, so you will need to ensure that you check your inbox.
The closing date for all applications is 29 November 2023.

We are committed to protecting and promoting the welfare of children, young people and vulnerable adults and expect all staff to share this commitment.  This post is working in regulated activity.  If you are successful we will undertake additional recruitment checks which will include a check to see if you have had any criminal convictions, a check of police information and we will check the barred list(s).  It is a criminal offence for a barred individual to apply for a job in regulated activity.  

We are strongly committed to safeguarding and promoting the welfare of children and young people. The successful applicant will be required to undertake an enhanced DBS disclosure and a range of other recruitment checks.

As this post involves working with children, vulnerable adults or dealing with sensitive information, written references will be taken up and made available to interviewers before the final selection stage; even if you indicate otherwise.
Please note
This job is closed for applications.