Financial Inclusion Officer

Job Summary
Contract Type:
Working Pattern:
Full time
Advert Start Date:
Advert End Date:
Closed for applications on 21/11/2023 23:59
£28,371 - £31,099 per annum
Hours per week:
Job Category:
Finance / Benefits / Revenues / Procurement
Vacancy ID:
Employment Location:
Newcastle upon Tyne, YHN House
Number of posts:
Closing date:
21 Nov
Further Information
At YHN our vision is to be ‘First for Housing’. We have bold plans for the future and our people are key to us achieving our goals, so we want to attract the very best.

We manage more than 26,000 homes on behalf of Newcastle City Council and provide a huge range of support services to our customers. From benefits and money advice to providing a repairs and maintenance service and supporting customers with their tenancies, we strive to make living easier.

Our values are - Ready, Amazing, Revolutionary, Energetic - we live and breathe them, and they shape how we work day to day.

We offer a forward thinking and open environment where our people are empowered to make a difference, coupled with competitive salaries and a wide range of benefits.
These benefits include flexible working, generous annual leave allowance, local government pension scheme and access to extensive learning and development opportunities plus regular support from your manager.

The Role: To work as part of our Financial Inclusion Team within the Income Advice and Collection Service, to ensure our customers are able to maximise their income, manage their budget and sustain their tenancies.  
The Person: We are looking for applicants who are passionate about delivering an excellent service to our customers. We expect a working knowledge and experience of dealing with benefits, budgeting and financial inclusion activities.  
Most of our full-time vacancies are available on a job share basis, if you want to discuss this option for this vacancy or if you would like to have an informal discussion about the post, please contact Molly Dunne, Financial Inclusion Manager at Molly.Dunne@yhn.org.uk or email yhnjobs@newcastle.gov.uk  

An organisational review is currently being undertaken by Newcastle City Council on the services delivered by YHN, which is expected to conclude over the next 12 months.

Please note
This job is closed for applications.