At Middlesbrough, we truly live our values and incorporate them into everything we do. We are passionate about improving the lives of our residents, focused on achieving best outcomes and creative in the way we work with customers, ensuring they get the best support available.
This is an exciting time for Middlesbrough as we develop ACT (Accessing Change Together) which integrates council staff and partner organisations and provides a range of support and interventions in relation to service users who need support with Housing Support and Homelessness, Domestic Abuse and Substance misuse.
ACT (Accessing Change Together) is an integrated service, which means that lots of support services are working together and using a shared case load management system. This will make it easier for service users to get access to services they need so they receive the right support and easier for council staff and partner organisations to work together and share information to improve outcomes for service users.
Working in collaboration with other services including Adult and Children’s Social Care and Public Health, to develop consistent pathways and effective processes. We have a permanent opportunity which has become available within ACT (Accessing Change Together) in the Housing Solutions Team for a post which will provide housing related support to rough sleepers.
This role will also support some of initiatives which form part of Middlesbrough Council rough sleeper action plan such as rough sleeper sweeps (rota basis) and drop in /outreach activity. This post will work alongside the Housing Solutions Officers to provide responsive needs led interventions with service users in order to help service users live independently and meet any practical social and emotional needs identified in assessments, or their personalised housing plan.
We are looking for someone who has experience of working effectively with a range of services and have the skills, passion, and resilience to work creatively with service users Whilst in post there will be development opportunities alongside flexible working with the option of a blended working environment (home and office where appropriate).
New staff joining Middlesbrough can expect a warm welcome from the teams, our Director and Chief Executive and full induction process.
The post is subject to an enhanced Disclosure and Barring Service (DBS) check.
For further information about the opportunity available please speak to Rachel Jenkins ACT Middlesbrough Lead Officer 01642 727139 or Joanne West 01642 726547.