Customer Service Representative
Job Summary
Working Pattern:
Full time
Advert Start Date:
25/04/2024
Advert End Date:
08/05/2024 12:00
Salary:
£24,294.00 - £24,702.00
Job Category:
Admin / Secretarial / Customer Services
Employment Location:
Redcar & Cleveland House, Kirkleatham Street, Redcar
Further Information
We are seeking to recruit a Customer Service Representative with excellent communication skills who is committed to delivering high quality customer services on behalf of Redcar and Cleveland Borough Council.
You will need to be able to demonstrate recent experience of dealing with the general public on a face to face basis or over the telephone. If you have experience of delivering customer service within the public sector or within other public serving industries this would be an advantage, however, training will be provided to cover all requirements of the role. The Service has a strong customer focus, embedded team working ethics and commitment in delivering customer service excellence to residents of Redcar and Cleveland.
If you think you have the skills required and can demonstrate your ability to work effectively as part of a team as well as under your own initiative, the Council would welcome an application from you.
Your primary location of work will be in a Contact Centre located in the Council’s offices, Kirkleatham Street in Redcar. On occasion, there may be a requirement to work at other Customer Service locations within the boundaries of Redcar & Cleveland Borough. Candidates will be required to work within service hours of 9am to 5pm Monday to Friday (excluding bank holidays)
If you would like more information regarding this position please contact Tanya Clark on 01642 776922