Network Engineer Apprentice
Job Summary
Contract Type:
Fixed Term
Working Pattern:
Full time
Advert Start Date:
03/05/2024
Advert End Date:
26/05/2024 00:00
Job Category:
Apprenticeships
Employment Location:
County Hall, Morpeth, United Kingdom
Post Number:
ncc/TP/72/1116/LR
Further Information
Please note: Successful applicants must be available for interview week commencing 26th June. These posts will commence in September 2024.
What the candidate will be doing on a day-to-day basis
As a Level 4 Network Engineering apprentice working in the Network Team within Digital & IT, some day-to-day tasks and responsibilities you might encounter are:
Network Infrastructure Management:
Install, configure, and maintain networking equipment such as routers, switches, and firewalls.
Troubleshoot network issues, ensuring smooth connectivity for users.
Monitor network performance and address any bottlenecks or outages.
Implement security protocols to safeguard the network against cyber threats.
Manage access controls, ensuring authorised personnel have appropriate permissions.
Regularly update security patches to protect against vulnerabilities.
Network Design and Optimisation:
Collaborate with senior engineers to design and enhance network architecture.
Optimise network performance by fine-tuning configurations and addressing scalability.
Evaluate new technologies and recommend improvements.
Documentation and Reporting:
Create and update network documentation, including diagrams, configurations, and procedures.
Generate regular reports on network performance, incidents, and trends.
Maintain an inventory of network assets.
Collaboration and Support:
Work closely with colleagues to resolve user queries related to network connectivity.
Provide technical support to end-users on a helpdesk rota basis, troubleshooting connectivity issues.
Assist in network-related projects, such as upgrades or migrations.
Adhere to organisational policies regarding network usage, security, and data protection.
Ensure compliance with industry standards and regulations.
Participate in audits related to network infrastructure.
Digital & IT is the backbone of Northumberland County Council and every department within the council depends on IT hardware, software and network connectivity. We have over 120 members of staff, support nearly 10,000 devices and users, support connections to over 400 buildings across Northumberland and are responsible for over 200 applications, many of which are business critical.
Type of person we are looking for
We are looking for an enthusiastic individual who is eager to learn and expand their knowledge and skills through hands-on experience.
Based in County Hall, Morpeth but agile working is available. Travelling independently to NCC sites across all of Northumberland is required as well as to the datacentre in Darlington as required.
Fixed Term for duration of apprenticeship training, plus 6 months for End Point Assessment.
Maths and English GCSE (or Equivalent) at Grade 4/C or above
Valid UK Driving Licence with use of a vehicle for work with valid business insurance
Some out of hours work may be required to apply configuration changes or apply network equipment updates.
We have some outstanding benefits to offer you, including:
-26 days annual leave plus public/bank holidays
-Automatic enrolment into the Local Government Pension Scheme
-Flexi scheme (if applicable) - up to 2 days flexible leave available per month (pro rata for part-time employees)
-Local government discount schemes available to all employees with offers at local businesses along with various national brands
-Commitment to work/life balance offering flexibility through various schemes including job sharing, flexible working, term-time only, and compressed hours
-A range of salary sacrifice schemes are available
Staff networks - run by staff, for staff, providing opportunities for peer networking, mutual support, staff development e.g. Apprenticeship, Armed Forces, ASD, Enable (disability), LGBT+, Menopause, Mental Wellbeing, Racial Equality
Further information
Please note that this is a full time, fixed term position but applications on a secondment or part-time basis would be considered for the right applicant.
For guidance on completing your application and for information about our Equality and Diversity principles, please see the attached guidance notes here.
We are proud to be an equal opportunities employer. We operate a guaranteed interview scheme for disabled applicants who meet the essential criteria. If you wish to notify us of your eligibility for this scheme, please email hrrecruitment@northumberland.gov.uk or ring 01670 623930 with your name and the job title you have applied for and one of the recruitment team will ensure this is factored into the shortlisting process and kept anonymous. If you have a disability and would prefer to apply in a different format, please see the alternative methods below. This information will be treated as confidential and will only be used to check that you meet the essential requirements of the post.
Alternative application format:
For those with speech difficulties or hearing loss: Text relay service dial 018001 01670 623930
Although we advertise on North East Jobs, and other websites, your application process will be directed to our Tribepad system. Please note that all communication regarding your application for this post will be sent to the email address that you have registered on Tribepad, including your invite to interview if you are shortlisted. Please check your emails regularly, including Spam/Junk, after the closing dates for notifications.