Customer Service Advisor – 25 hpw
Job Summary
Working Pattern:
Part time
Advert Start Date:
20/10/2026
Advert End Date:
28/10/2026 12:00
Salary:
£29,542 pa pro rata
Job Category:
Admin/Secretarial/Customer Services
Employment Location:
Town Hall, South Shields
Further Information
Customer Service Advisor – 25 hpw
(Town Hall, South Shields)
£29,542 pa pro rata
Hours of Work
Monday to Friday, 10.00 am – 3.00 pm
You will provide an excellent customer focused service by delivering consistently high quality assistance to our customers by answering and resolving their enquiries as the first point of contact and dealing with their requests for service efficiently and effectively.
This role is face to face based at the customer reception at the Town Hall, South Shields, where you could be dealing with vulnerable customers and sensitive situations.
For an informal discussion about this post, please contact Lynsey Robertson, Housing Customer Service Manager on (0191) 426 8302.
We offer an excellent benefits package and further information is available here - www.southtyneside.gov.uk/workinghere
We do not currently offer skilled worker visa sponsorship.
To view our Privacy Notice please visit: https://southtyneside.gov.uk/article/2780/Privacy-notice-for-job-applicants
Please note that if you apply for this role, all communication regarding your application will be sent to the email address that you have registered with North East Jobs, please ensure you check your junk mail.
Closing date: Noon, Wednesday 28 October 2026.