Job Summary

Further Information

This is an exciting time to join Northumberland’s Front Door Service which incorporates the triage team (includes co-located workers from early help service)

Do you have excellent communication and research skills and a commitment to high quality practice that focuses on the child’s experience and support to families? Then you might be the right person to join our front door triage team.

Triage is the first point of contact for all new contacts about children, young people and their families. We help vulnerable children who may benefit from early help services as well as children in need of social work support, protection and care and your role will be to manage referrals and staff insitu in the early help arena alongside the social work team manager. The role of early help in the Front Door is to gather information, signpost to services and make recommendations about thresholds for intervention.

ABOUT YOU

You will have experience of working in a multi-disciplinary environment, ideally with direct experience of early help and/or front door/triage service.
You will have experience of working in an early help/ statutory setting and be confident and competent in your ability to safeguard and protect children.
You will always want to hear the child’s voice and ensure that this is taken into account.
You will have excellent communication skills and be able to make decisions and recommendations in a fast paced environment
You will be able to contribute to the development of the service.
You may have some knowledge base of the Knowledge and Skills Statement for Child and Family Social Work and the application of Professional Capabilities Framework which will be embedded within all elements of your practice.
You will be empathetic and sensitive to the needs of children and families
You will understand the importance of performance information and your contribution to maintaining high standards .
You will have excellent communication skills and be able to convey complex messages in a straightforward way, both verbally and in writing.
You will not be afraid to think creatively to solve problems.
You will be passionate about maximising a child’s life chances to improve their overall outcomes.
You will care enough to want to make a difference - every day.

If your skill-set includes the above, come and join a progressive and innovative organisation which values all of our employees.

You should hold a Social Work qualification or relevant qualification to the role

We are committed to protecting and promoting the welfare of children, young people and vulnerable adults and expect all staff to share this commitment. This post is working in regulated activity. It is a criminal offence for a barred individual to apply for a job in regulated activity.

We offer:

A competitive salary up to £44,697 with a wide range of additional benefits, the opportunity to continually develop skills and experience across a range of different specialist teams within children’s and adults across rural and urban localities.

Regular line supervision
A supportive environment
Career progression opportunities
A generous remuneration package
Induction, support and mentoring from day one in post
Flexible working

For an informal discussion, please contact Dorothy Chambers dorothy.chambers@northumberland.gov.uk
or email childrenssocialcarejobs@northumberland.gov.uk