Tenancy Management Assistant
Job Summary
Working Pattern:
Full time
Advert Start Date:
14/10/2019
Advert End Date:
Closed for applications on 27/10/2019 23:59
Salary:
Grade 4 £18,795 - £19,945
Employment Location:
Crook Offices
Further Information
An opportunity has arisen for a Tenancy Management Assistant for 12 months who will assist the Tenancy Management Officer in the day-to-day management and development of the GRT sites on behalf of the Council. They will support the officer in the continuing development of a customer-orientated service.
The postholder will:-
• Support and assist the Tenancy Management Officer in the day management and development of the GRT, throughout the Durham, in accordance with Council Policies
• Support the Tenancy Management Officer in carrying out a range of tenancy management, enforcement and support initiatives such as arrears recovery, site allocation and resident concerns. To ensure that tenants are supported to sustain and enjoy their tenancies, that communities are safe and pleasant places to live and that all elements of the tenancy agreement are maintained.
• Deal efficiently and effectively with telephone enquiries from both residents and wardens taking messages, logging any information and passing on to relevant staff.
Candidates should be educated to NVQ Level 3 or equivalent together with having experience of working within a housing or care related service.
For further information regarding the post, please contact Rebecca Angus on 03000 268376 or via email at rebecca.angus@durham.gov.uk
Interviews have been scheduled to be held on Thursday 7 November 2019.
As a disability confident employer, we are committed to employing disabled people and people with health conditions making reasonable adjustments to support disabled applicants when required.
PLEASE NOTE THAT ALL COMMUNICATION REGARDING YOUR APPLICATION FOR THIS POST WILL BE SENT TO THE EMAIL ADDRESS THAT YOU HAVE REGISTERED WITH NORTH EAST JOBS, INCLUDING YOUR INVITE TO INTERVIEW IF YOU ARE SHORTLISTED. PLEASE CHECK YOUR EMAIL AFTER THE CLOSING DATE FOR NOTIFICATION FROM DONOTREPLY@NORTHEASTJOBS.ORG.UK AS YOU WILL NOT BE NOTIFIED BY ANY OTHER MEANS. PLEASE ENSURE YOU CHECK YOUR JUNK MAIL.
In line with the County Council's Recruitment and Selection Policy, please note that we are unable to accept CVs. Any information provided on CVs will not be considered for short-listing purposes.
Apply on-line or for further assistance contact the Payroll & Employee Services on 03000 268153/264223 or email PESREAL@durham.gov.uk
Please note
This job is closed for applications.