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Apprentice (Member Services)

Job Summary
Contract Type:
Temporary
Working Pattern:
Full time
Advert Start Date:
12/01/2023
Advert End Date:
Closed for applications on 12/02/2023 23:59
Salary:
£9,280 p.a. (Apprentice Rate)
Allowances:
n/a
Hours per week:
37
Job Category:
Apprenticeships
Vacancy ID:
238131
Employment Location:
County Hall, Durham plus Hybrid working
Post Number:
RES/23/18
Number of posts:
1
Closing date:
12 Feb
Further Information
Apprentice (Member Services)

Temporary – 2 years

Durham County Council is the largest council in the North East, we employ over 16,000 people and have a budget of around £1.3 billion which helps us provide services for more than 513,000 people.

We are a forward-looking council and recognise that we need passionate people who share our enthusiasm to deliver fantastic services to the people of County Durham.

Why choose an apprenticeship with Durham County Council?

The council is recognised in the government’s Top 100 Apprenticeship Employers List and celebrates the huge benefits apprentices bring to us an employer. Apprentices bring fresh ideas and new ways of doing things, challenge our thinking, bring new skills and knowledge that enables us to strengthen our workforce and ensure we have an organisation that is fit for the future.

We are a modern employer with a range of employee benefits and have a successful track record in supporting our apprentices to secure permanent employment with the council.
Apprenticeships are a great way to earn and learn, they are a direct route to employment where you’ll get hands-on-training and everyday opportunities to put your new skills and knowledge into practice.

Alongside ‘on the job training’, you’ll also undertake formal study through a university, college, or training provider, this is where you’ll work to achieve a recognised qualification.
The role

As an Apprentice (Member Services), you will develop skills, knowledge and experience working in the Member Services Team.

You will work across Committee Member & Civic Services of Durham County Council within Resources. The structured training programme will enable you to gain experience, further education and broad base skills within Member Services.

The apprenticeship role involves providing comprehensive support for members of the council and contribute to the efficient provision of the services provided by the Member Services Team.

The apprenticeship post will be based at County Hall Durham. There is the opportunity to work more flexibly for certain roles, subject to business needs.

You will study towards the Business Administrator Level 3 standard with DurhamLearn as part of your apprenticeship.

You must either have or expect to achieve 4 GCSE’s at Grades 9-4/A*-C or equivalent qualification.

You must be able to manage your time effectively and possess good interpersonal skills.

Please use the ‘Person Specification’ section of your application form to demonstrate that you have the essential and where possible, desirable experience, skills, and knowledge. Candidates who do not evidence that they meet the essential qualifications and experience listed on the person specification will not be short-listed.

How to find out more information?

Further information about this apprenticeship can be found in the supporting documents section.

If you require any additional information on this apprenticeship you can also contact Chris Hastie at christopher.hastie@durham.gov.uk.

It is anticipated that interviews will be held week commencing 27th February 2023.

Durham County Council currently operates a hybrid working policy where a model of 2 days in the workplace and 3 days at home/remote will apply. This model is pro-rated for part time roles and arrangements are at managers discretion, alternatively you can work all of your contracted hours within the workplace if you prefer.

Take a look at our comprehensive rewards and benefits package at the link below:-
https://www.durham.gov.uk/article/26895/Rewards-and-benefits

Where our roles are customer facing and you are required to speak to members of the public, the ability to converse at ease with customers and provide advice in accurate spoken English is essential for the post.

EQUALITY, DIVERSITY, AND INCLUSION

We are a proud equal opportunities employer and recognise the value of difference, having a diverse talented workforce brings new ideas and new perspectives, which will facilitate growth and improvements to services.

As a Disability Confident Leader, we encourage applications from disabled people and can provide support throughout the recruitment process, for more information please refer to the Equality, Diversity, and Inclusion page on our website.

In line with the County Council's Recruitment and Selection Policy, please note that we are unable to accept CVs. Any information provided on CVs will not be considered for short-listing purposes.

Apply on-line via the jobs portal or for further assistance contact the Payroll and Employee Services Team via email pesresources@durham.gov.uk.

PLEASE NOTE THAT ALL COMMUNICATION REGARDING YOUR APPLICATION FOR THIS POST WILL BE SENT TO THE EMAIL ADDRESS THAT YOU HAVE REGISTERED WITH NORTH EAST JOBS, INCLUDING YOUR INVITE TO INTERVIEW IF YOU ARE SHORTLISTED. PLEASE CHECK YOUR EMAIL AFTER THE CLOSING DATE FOR NOTIFICATION FROM DONOTREPLY@NORTHEASTJOBS.ORG.UK AS YOU WILL NOT BE NOTIFIED BY ANY OTHER MEANS. PLEASE ENSURE YOU CHECK YOUR JUNK MAIL.
Please note
This job is closed for applications.