Administration Officer - Directorate of Standards and Ethics (Ref 24-024)
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Scale 3 / 4 - £23,121 - £27,351
Post: Administration Officer
Salary: Scale 3 / 4 - £23,121 - £27,351
Hours: 37 hours per week
Contract Type: Permanent
Applications are invited for a position of Administration Officer within the Directorate of Standards & Ethics based at Hartlepool Police Station.
An exciting opportunity has arisen to work within Cleveland Police’s Directorate of Standards & Ethics. The Administration Officer is responsible for the provision of administrative support to the overall management of the Directorate of Standards and Ethics, including the maintenance of case management systems and correspondence files. The post holder will input and maintain casework data on Centurion and other departmental management systems, as well as act as a system administrator for Centurion, trouble shooting, monitoring and where necessary reporting faults. You will prepare correspondence to complainants and also provide a high level of customer service to members of the public and internal staff, responding confidently, promptly and efficiently to queries.
It is essential that the post holder has experience of maintaining databases, working with a high degree of accuracy, often to tight and conflicting deadlines whilst being able to prioritise tasks effectively. Excellent customer service skills and the ability to deal sensitively with information is also essential.
If you would like to discuss the role further please contact Office Manager Thomas Wistow via Thomas.email@example.com or 07929851437
If you are interested in applying for this role please progress your application via the link.
Application forms should be completed no later than 23:55 on the specified closing date.
Interviews are scheduled to take place week commencing 18th March 2024.
Cleveland Police is committed to improving the diversity of its workforce to better reflect the communities we serve. We welcome applications from all minority groups and individuals who identify with one or more of the protected characteristics as defined by the Equality Act 2010. All appointments will be made on merit.
Regardless of the applicant, this role is on current Cleveland Police Terms and Conditions as per Police Staff Council.