Apprentice Adult Care / OneCall Officer

Job Summary
Contract Type:
Fixed Term
Working Pattern:
Full time
Advert Start Date:
Advert End Date:
Closed for applications on 27/06/2021 23:59
£8,913 - £17,189p.a. subject to Age (see below)
Unsociability Payment Level 1 £3,590p.a. when working full rota
Hours per week:
37hours per week, Shift Rota
Job Category:
Vacancy ID:
Employment Location:
Borough of Stockton on Tees
Number of posts:
Closing date:
27 Jun
Further Information


We are looking for motivated, enthusiastic people to join us on an apprenticeship programme. If you're looking for the opportunity to make a real difference and follow a stimulating and rewarding career, we would welcome an application from you to come and work with us as an Apprentice Adult Care / OneCall Officer.

Stockton-on-Tees Borough Council prides itself on being a great place to work where staff are trusted, valued and supported to make a positive contribution at work. We truly value our Apprentices. We recognise that Apprenticeships help us identify new talent, build new skills in our workforce, increase diversity in the workplace and help us to deliver our ambitious plans.

JOB DESCRIPTION: The OneCall Service provides assisted living solutions, enabling individuals to live independently within their own home making a real difference to people’s lives, not only for those using the service, but also to their families and loved ones.
As an OneCall Apprentice you will be helping our clients maintain independent living within their own homes. The role will involve assisting in the delivery of the 24 hour calls handling and providing response and personal care services offered to clients connected to OneCall. We are looking for team members who are compassionate, supportive and have the drive and determination to do the very best for OneCall’s clients. If you are looking for a rewarding career in care, with a challenging difference, this is the perfect opportunity for you.
ESSENTIAL REQUIREMENTS: All candidates are required to meet the essential requirements set out below. Please address in your application how you meet the following:
• Good Communication Skills
• Basic IT Skills
• Ability to work effectively under pressure
• Articulate and able to converse confidently in a pleasant and professional manner.
• A desire to work in social care and make a positive difference to the lives of others
• Full Driving License and access to a motor vehicle - due to the role requiring travel between venues
• Flexibility to work shifts, 7 days a week, daytime and evening, 365 days a year. An allowance will be paid once you are working the full rota – See Job Description for details of rota pattern.

APPRENTICESHIP QUALIFICATION: You will be given appropriate paid time off work, to attend College and work towards completion of an Adult Care Worker Level 2 Apprenticeship Qualification which will also give you a Level 2 Diploma in Care. It is a great opportunity to gain work experience, valuable skills and knowledge whilst working towards a recognised qualification. PLEASE NOTE: You must not hold an existing qualification at the same or higher level as this apprenticeship in the same or similar subject.

APPRENTICESHIP BENEFITS: We offer an excellent benefits package for apprentices. You will be given a fixed term contract allowing you sufficient time to complete your apprenticeship qualification (see below), with the potential to secure a longer term position to grow within the organisation. We will provide you with a dedicated Mentor to support you during your apprenticeship and you will also be entitled to a generous annual leave entitlement as well as access to a number of additional employee benefits and additional learning and development opportunities.


• Under 18 years old, £4.62per hour, £8,913per year
• 18 to 20 years old, £6.56per hour, £12,656per year
• 21 to 22 years old, £8.36per hour, £16,128per year
• 23 years and over, £8.91per hour, £17,189per year
PLUS Unsociability Level 1 Payment when working full rota: £3,590p.a. See Job Description for details of rota pattern.

HOW TO APPLY: Please ensure you refer to the information included in the Advert, Job Description and Person Specification when completing your online application form. Additional information about current apprenticeship opportunities with Stockton-on-Tees Borough Council can be found on our website: www.stockton.gov.uk/apprenticeships.

If you would like an informal discussion about the apprenticeship opportunity, please contact Shaun Taylor, Registered Manager (OneCall) on 01642 527839 or email: shaun.taylor@stockton.gov.uk

Please note
This job is closed for applications.