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Apprentice Business Administration

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Job Summary

Contract Type:
Fixed Term
Working Pattern:
Full time
Advert Start Date:
14/05/2018
Advert End Date:
03/06/2018 23:59
Salary:
£136.90 per week (£3.70 per hour) National Minimum Wage in the second year at age 19
Hours per week:
37
Job Category:
Apprenticeships
Vacancy ID:
174969
Employment Location:
Your normal place of work will be Durham Crematorium. However, you may be required to work at any council workplace within County Durham.
Post Number:
REAL/18/128

Job details 

Closing date:
3 Jun


Further information

To assist in the provision of an efficient and caring bereavement service by working as part of a team in a highly sensitive service area to provide effective clerical support and relevant advice applicable to the service provision for all aspects of the burial and cremation functions within the County.

To learn and be given training in the required skills and responsibilities over the term of the Apprenticeship to then be able to undertake the full range of duties listed below.

To build up the necessary skills to support the team and service delivery by:

• Working towards Level 2 and/or 3 in Business Administration
• Receiving visitors and referring to appropriate colleagues
• Make and answer telephone calls
• Effective use of electronic communication (i.e. emails and social media
(e.g.Twitter; Facebook)
• Liaise/deal with funeral directors, members of clergy and the public in a
professional manner, over all aspects of the service
• Accurately enter data into computer system and manual registers
accordingly and accurately in accordance with data protection principles
• Observe reverence and respect at all times and ensure all information
received is treated in the strictest confidence

Required Qualifications: Either have or expect to achieve 4 GCSEs at grades A-C / 9-4 including Maths and English, or hold an equivalent relevant qualification

For an informal discussion about the post, please contact Graham Harrison Bereavement Services Manager & Registrar tel. no. 03000 265606 email graham.harrison@durham.gov.uk

It is anticipated that interviews will be held on weeks commencing 18th and 25th June 2018

Apply on-line via the jobs portal or for further assistance contact the HR Operations & Data Team on telephone no. 03000 267190 / 267940 or email hrreal@durham.gov.uk

Please note that all communication regarding your application for this post will be sent to the email address that you have registered with North East Jobs, including your invite to interview if you are short-listed. Please check your email after the closing date for notification from ‘DONOTREPLY@NORTHEASTJOBS.ORG.UK’ as you will not be notified by any other means.

In line with the County Council’s Recruitment & Selection Policy, please note that we are unable to accept CV’s. Any information provided on CV’s will not be considered for short-listing purposes.

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