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Apprentice Receptionist / Business Support

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Job Summary

Contract Type:
Fixed Term
Working Pattern:
Full time
Advert Start Date:
03/08/2018
Advert End Date:
19/08/2018 23:59
Salary:
£4.20 - £7.83 per hour
Hours per week:
37 hours per week
Job Category:
Apprenticeships
Vacancy ID:
178448
Employment Location:
Stockton-On-Tees
Post Number:
009208

Job details 

Closing date:
19 Aug


Further information

Are you looking for an opportunity to gain a Level 2 Customer Service apprenticeship qualification whilst gaining valuable work experience?

If so, we have an exciting new opportunity within the Education Improvement Service based at Stockton Sixth Form College. We are an organisation where we all make a positive contribution to work for EIS and for the whole council, where we never lose sight of the fact we are here to serve the people of the borough.

You will be given the opportunity to gain valuable work experience providing a first point of contact service for all our customers, whilst working towards a Level 2 Customer Service apprenticeship qualification.

You will be given the skills and knowledge to deal with customer enquiries relating to EIS, over the telephone and face to face, and become part of a team that is committed to delivering high standards of customer service.

You will be provided with a mentor who will support you in developing your career and who encourage you to try new things.

We are looking for an enthusiastic, hard-working, positive individual who is self-motivated and able to work on their own initiative as well as being a team player. You will be committed to providing excellent service, be willing to learn and develop, and will not be afraid to try new things.

Apprenticeship opportunities are open to anyone over the age of 16 years with no upper age limit. Please note that you will be required to meet the entry requirements for the Level 2 Business Administration course which will be delivered by the Council’s Learning & Skills Service.

The hours of work will usually be between 8.30am and 5.00pm Monday – Friday.

As an Apprentice, you will be eligible to apply for any internal vacancies as and when they arise within the Council.

For detailed information on this role, please refer to the Job Description and Person Specification.

Please ensure you refer to the essential and desirable criteria detailed in the Person Specification when completing your application as they are used to select candidates for interview.

For a further informal discussion, please contact Mel Manley, Administration Assistant on 01642 526385.

Stockton-on-Tees Borough Council ensures that all customers, both internal and external receive a consistently high quality level of service.

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