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Business Administration Apprentice Level 2 Hexham

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Job Summary

Contract Type:
Fixed Term
Working Pattern:
Full time
Advert Start Date:
Advert End Date:
27/03/2018 11:59
£3.50 per hour (National Apprentice minimum wage)
Job Category:
Admin / Secretarial / Customer Services
Vacancy ID:
Employment Location:
Highways, Tyne Mills Depot, Hexham

Job details 

Closing date:
27 Mar

Supporting documents


Further information

The apprentice will be required to carry out a range of clerical and administrative tasks and assist with general day to day office duties. This involves receiving telephone calls, dealing with visitors, taking messages and answering straight forward enquiries in accordance with service standards. Provide administrative support to staff including the preparation of letters, appointment bookings, preparing clients and staff for group sessions. Providing administrative support to staff including the preparation of letters, appointment bookings, perparing clients and staff for group sessions. Providing general office services such as photocopying, collation, faxes, laminating and binding in accordance with guidelines. Preparing and presenting a range of documents such as correspondance and emails to an agreed standard. Operate general office equipment, maintaining stocks of consumables, booking service calls to ensure continuity of service. Maintain information systems such as filing, client or asset record, booking systems and reference materials ensuring accuracy, confidentiality, ease of use and access. Maintain appropriate client and third party employer records to the required service standards, observing data protection, privacy and confidentiality rules and procedures. Dealing with incoming and outgoing post in accordance with established procedures. Enter data into spreadsheets, databases and other electronic information systems.

Good verbal and written communication skills . Good numeracy and literacy skills. Basic knowledge of word processing, spreadsheets and databases. Ability to follow instructions and procedures with guidance. Ability to plan and organise daily work routines with guidance. Adaptable and able to deal with changing priorities. Supportive and effective team player. Ability to engage with service users and members of the public. Clear and logical thinking required to deal positively with problems occuring within normal work routine with guidance. Reliable and keeps good time. Ability to work flexible hours. Demonstrates enthusiasm for obtaining an administration related qualification. Demonstrates integrity amd upholds values and principles. Promotes equal opportunities and diversity in all aspects of work. Appropriately follows instructions to achieve set objectives. Works collaboratively to achieve team spirit. Adapts to change by adopting a flexible and cooperative attitude.

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