Business Support Assistant - SEND Specialist Support Services Team
Job Summary
Working Pattern:
Full time
Advert Start Date:
22/12/2025
Advert End Date:
Closed for applications on 12/01/2026 23:59
Salary:
Grade 2 £25,583 - £25989 pa
Job Category:
Admin/Secretarial/Customer Services
Employment Location:
Bunny Hill, Sunderland / Agile
Further Information
Business Support Assistant (SEND Specialist Support Services Team)
Grade 2 £25,583 - £25989 pa
Full Time: 37 hours
Location: Agile - Office base is Bunny Hill, Sunderland
Interview Date: 6th February 2026
Join our Team
Together for Children Sunderland is on a transformative journey to make a real difference in the lives of children and young people in Sunderland. We are an outstanding Ofsted-rated Children’s service, if you’re committed to helping children, families, and our community thrive and have the skills to support our mission, we would love to hear from you. You can learn more about us here: Together for Children.
About the role
Are you passionate about making a real difference in the lives of children? Join the SEND Specialist Support Services Team at Together for Children which includes Portage, Autism Outreach Team (AOT), Language and Learning Partnership (LLP), Children’s Sensory Inclusion Team (CSIT), Bespoke Education Team (BET) and Educational Occupational Therapy to provide effective administration support. Based at the Bunny Hill Centre in Sunderland, we provide vital support and guidance to professionals, children and young people. As part of this role, you will have the opportunity to work both independently and collaboratively within the wider SEND team providing essential business administration support. The main duties include answering telephone and email enquiries from parents and carers, school staff, practitioners and other stakeholders in relation to the work of the SEND Specialist Support Teams and co-ordinating referrals and statutory advice. These are busy teams so the ability to be flexible and manage and prioritise workloads is essential to the service under the direction of the SEND Specialist Services Team Manager.
We want you to apply if you have the following qualifications, knowledge and experience:-
- Maths and English at GCSE Grade 4 / C (or equivalent).
- Level 2 in Business and Administration (or equivalent).
- Previous experience in a similar role covering a broad range of support tasks and procedures, including the ability to work flexibly, manage competing priorities, and adapt to changing demands.
- Strong IT skills and experience with developed systems.
- Excellent organisational abilities and high level of accuracy and attention to detail when handling data and financial transactions.
- Commitment to confidentiality and high professional standards.
Contact Jo Fields 07867278964 for an informal discussion.
Why work with us?
- Make a difference: Our work matters. The work we do is incredibly rewarding. Join us and make a difference in the lives of our children, families, and community.
- Inclusion: Thrive in our diverse and inclusive culture and be part of our employee networks, including Accessibility, LGBTQ+, Racial Equality, Armed Forces and Menopause.
- Work-Life Balance: We offer a hybrid model of working with agile and flexible working arrangements, including part-time opportunities, flexible hours, and the possibility of remote work arrangements.
- Professional Development: Advance your career with our comprehensive induction, supervision, peer support, and supportive environment.
- Be part of a happier, healthier workforce: Benefit from our wide range of wellbeing activities and employee assistance programmes.
- Attractive Salary, Benefits and Rewards: for additional information please follow this link Together for Children Benefits and rewards
- What our team think: About Us
We value diversity and strongly encourage applications from individuals of all backgrounds, including but not limited to various ages, disabilities, neurodiverse individuals, gender identities, sexual orientations, religions, beliefs, races, and ethnicities. We aim for our team to reflect the diversity of the communities we serve.
We are committed to making our application process accessible to everyone. Please reach out to our EDI Lead EDI@togetherforchildren.org.uk or peoplesupport@togetherforchildren.org.uk so we can discuss any adjustments or support we can provide during the recruitment process or within the workplace.
We operate a guaranteed interview scheme for applicants who can show they meet all the essential criteria and have indicated they have a disability, are a looked-after young person, are care experienced, or are a veteran.
Are you ready to make a difference?
Please note
This job is closed for applications.