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Job Summary

Contract Type:
Fixed Term
Working Pattern:
Full time
Advert Start Date:
Advert End Date:
26/10/2016 12:00
Grade 4 (22- 25) £20,456 - £22,434
Job Category:
Finance / Benefits / Revenues / Procurement
Vacancy ID:
Employment Location:
Fawcett Street
Post Number:

Job details 

Closing date:
26 Oct

Supporting documents

Further information

Fixed term for 12 months

The post holder will be part of a busy team that deals with the payment of Discretionary Housing Payments (DHP)and the Delivery of Local Welfare Provision (LWP) in the form of Crisis Support and Community Care Support.

The role will be to assess claims for both DHP and LWP customers within policy guidelines and complete detailed and accurate case management files as well as recording accurate data on monitors for the gathering of statistical information.

The post holder will also need to communicate with customers regarding enquiries and offer advice and supporting information and also liaise with internal and external services, organisations and suppliers.

The role also requires good time management skills and working to targets and deadlines to ensure good quality service delivery.

Applications should be made on-line at northeastjobs.org.uk/sunderlandcitycouncil. For further assistance contact the HR&OD Recruitment Services Team by Telephone: 0191 561 1755 . Email: ijm@sunderland.gov.uk Please note that CV’s are not acceptable.

Please note that all communication regarding your application for this post will be sent to the email address that you have registered online with North East Jobs, including your invitation to any online assessment you are required to undertake and your to invite to interview if you are short-listed. Please check your email inbox after the closing date for notifications as you may not be notified by any other means. Please remember to check your junk mail items

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