Customer Services Apprenticeship
Job Summary
Contract Type:
Fixed Term
Working Pattern:
Full time
Advert Start Date:
23/02/2017
Advert End Date:
Closed for applications on 09/03/2017 12:00
Salary:
£6,560.00 per annum
Job Category:
Apprenticeships
Employment Location:
Redcar and Cleveland House
Further Information
Redcar & Cleveland Borough Council are pleased to announce an exciting apprenticeship opportunity within the Council’s Customer Service Department. If successful, the twelve month apprenticeship will provide you with an opportunity to work in the Council’s Contact Centre as well as in face to face customer service environments such as libraries.
You will be working within a committed, supportive & fun loving team who will help you build your experience and knowledge within a vibrant customer service environment whilst being supported to achieve an NVQ Level 2 in Customer Services.
The Council’s aim is to appoint enthusiastic and capable individuals who have ambition and are looking to enter a challenging and rewarding job in Local Government. We are committed to Customer Excellence and we are looking for individuals with a desire to work in a customer focused environment.
The Council are looking for a hardworking individuals that are committed and can display initiative.
As part of the selection process you must be able to demonstrate the potential to achieve an NVQ level 2 in Customer Services by attending an assessment centre that may take up to 3 hours.
The ideal candidates will possess the following personal qualities & characteristics:-
- Reliable
- Punctual
- Team Player
- Have a Positive Can do Attitude
- Flexible Approach to work
If you believe you have the personal qualities we are looking for then we would like to hear from you. Apprenticeships are an ideal opportunity to gain significant valuable work experience in a local government environment.
Please feel free to ring Paul Healy on 01642 444532 or contact by email at paul_healy@redcar-cleveland.gov.uk if you require any more information on these posts.
Redcar & Cleveland Council have an attractive benefits package including:-
- Generous annual leave (minimum 28 days)
- Flexible working hours
- Access to the Local Government Pension Scheme
- Family friendly benefits
- Childcare voucher scheme
- Staff discount scheme
- Discount leisure facilities
As per its Pay Policy Statement published under section 38, Localism Act 2011, in the absence of any exceptional circumstances which render it necessary in the best interests of the authority to do so, the Council will generally not re-engage any individual whom has previously been employed by the Council and left that employment with the benefit of a severance, early retirement or redundancy payment.
Please note
This job is closed for applications.