Digital Engagement Officer
Job Summary
Working Pattern:
Please see advert text
Advert Start Date:
18/06/2025
Advert End Date:
Closed for applications on 06/07/2025 23:59
Salary:
£28,624 - £31,067 (pro-rata to hours worked)
Hours per week:
Full Time - 37 Hours or Part time - 18 hours 30 minutes
Employment Location:
Gateshead Central Library
Further Information
We’re looking for two Digital Engagement Officers
Do you want a role where you’re recognised for what you do, given the opportunity to thrive and have the chance to develop and deliver new digital services? Interested in joining a great organisation with an employee offer and experience that rivals others? If so, please keep reading as you’re just what we’re looking for!
The team…
The Library Service’s Digital Team work across Gateshead in libraries, schools and community venues to support residents to learn new digital skills. The team develops, promotes and delivers digital library services and encourages aspiration through the use of new technologies, events and activities. The team is based in the MakerPlace at the Central Library, where many of our activities take place. To ensure we can work with residents across the borough some sessions are delivered from other venues also. The team also supports the wider library service to ensure employees have the ability to include digital activities within their wider events programme. For more information about our programme please visit www.gateshead.gov.uk/whatson
About the role….
We are recruiting into two roles, one full time at 37 hours and one half time at 18 hours 30 minutes.
The role requires you to explore and develop new and existing partnerships and opportunities to promote digital services. You will assist in the development of an accessible programme of activities to digitally engage residents with a wide range of ages and abilities across libraries and in community settings.
You will assist in the creation and delivery of training sessions to develop both library service employees and resident’s digital skills.
You will be confident in IT and learning new technologies and have a knowledge of coding.
You will have experience of working in a team and prioritising your own workload. The role is customer facing and you will have experience of delivering excellent customer service.
Regular evening working is required and alternate Saturdays, 9am to 1pm.
A bit about Gateshead Council…
Gateshead is a constantly changing borough combining modern facilities with a fascinating heritage and the demand for our services continues to grow. We engage with many partners and contract a high number of services to deliver the best outcomes for our community. We’re truly committed to providing our customers with the highest quality of service and we need like-minded people who can help us deliver a sector leading service. We need people who want to make a difference, who are talented, possess the right knowledge and skills and who want the chance to demonstrate how good they are.
People really are our greatest asset at Gateshead Council, and we value every employee. We encourage our people to think differently, do the right thing and be innovative.
What’s in it for you? Well, there’s so much on offer and here’s just a few of the highlights!
You’ll be paid a competitive salary £28,624 to £31,067 per annum (pro rata for the part time role).
We’ll help you save for your future with an outstanding employer contribution to your pension.
You will receive an annual leave entitlement starting at 28 days per year (pro-rata for part time employees) rising to 32, 2 of which may be fixed by the council at any time. You also have the chance to buy up to 10 additional holidays per year.
A robust Workforce Development offer with opportunities for learning to progress your career and to enhance your knowledge in specific areas.
You’ll have access to great health and wellbeing support and ability to use our cycle to work scheme. Working with our partners, GLL you can also access discounted leisure facilities Gym and Leisure Centre Memberships | Better
You’ll have access to our new benefits platform VIVUP where you can get discounts and offers on online and high street shopping
It’s time to apply!
We’re delighted that you want to come and work with us. Please take a look at the full job profile via this link Job Profile. It’s important that you read it in full and check that you meet the essential criteria, because when we start choosing people to come and meet us we’ll be checking to ensure that they meet the essential criteria as set out in the job profile.
Please state in your supporting information which of the two positions you are applying for.
On line applications only available at: www.gateshead.gov.uk.
For an informal discussion or if you need any assistance, please contact Lynne Corder on 0191 433 6203.
Please note
This job is closed for applications.