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Digital Improvement Officer

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Job Summary

Contract Type:
Permanent
Working Pattern:
Full time
Advert Start Date:
28/03/2018
Advert End Date:
23/04/2018 10:00
Salary:
£20,138 - £21,962
Job Category:
Marketing / Media / Communications
Vacancy ID:
173652
Employment Location:
Richmond, North Yorkshire
Post Number:
RES ICT 10

Job details 

Closing date:
23 Apr


Further information


Digital Improvement Officer

Salary: Grade 7, £20,138 – £21,962 (SCP 21-24)
Contract Type: Permanent
Working Pattern: Full time
Hours: 37

We want a motivated, forward thinking and talented individual who has excellent interpersonal skills and the drive to make a difference, to join our Business Improvement Service. Working across services you will help to foster a culture of continuous improvement and you will influence change at all levels.

This exciting and multi-faceted role will see you working closely with all council services to enhance conversion by delivering the best online experience possible to our customers. You will live and breathe all things digital and use this passion to ensure the council improves the standard of its digital platforms.

Using your excellent communication, relationship and programme management skills, you will help inform and deliver our communications strategy, providing support and direction to teams across the council. With an in-depth knowledge of the end-to-end online experience, you will be able to translate the priorities and objectives of the business into actionable enhancements to our website and platform, whether that be technology or content led.

User-centric change will be at the heart of what you do. You will be responsible for ensuring our customers can find and interact with the council’s services effortlessly whatever device or platform they are using, through continual improvements to the structure, layout and navigability of our website.

For an informal discussion about the role please contact Graeme Thistlethwaite on 01748 901101 or Caryl James on 01748 901110

An application form must be completed. CVs alone will not be accepted. Application form and vacancy details can be downloaded from www.richmondshire.gov.uk

You can also obtain/return application forms by:

• E-mail: recruitment@richmondshire.gov.uk
• or by post to Human Resources, Mercury House, Station Road, Richmond, North Yorkshire, DL10 4JX Tel: 01748 901025

Closing dates for the application is 10am 23 Monday, April 2018

Interviews will take place on Wednesday, 2 May 2018

We value diversity in our workforce and are committed to equal opportunities. Disabled candidates who meet the essential criteria are guaranteed an interview. Applications invited from all sectors of society, as covered by the Equality Act 2010

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