Job Summary
Working Pattern:
Full time
Advert Start Date:
07/08/2026
Advert End Date:
Closed for applications on 31/08/2026 23:59
Salary:
N5 £29,064 - £31,022 per annum
Job Category:
Schools - Support
Employment Location:
1 Hedley Court, Orion Business Park, North Shields, NE29 7ST
Further Information
At this exciting stage of our trust's journey, we are seeking a dedicated ICT Technician to ensure a robust infrastructure that supports innovative teaching and effective operations. This unique role involves providing essential support across the Trusts 8 schools, ensuring high quality professional service delivery.
Key responsibilities include:
- Provide first-line support and advice to all stakeholders regarding hardware, software, and networking.
- Manage the installation, configuration, and optimisation of ICT equipment to achieve school business objectives.
- Utilise logging and escalation systems to monitor, prioritise, and track support incidents.
- Ensure all work aligns with the trust’s Key Performance Indicators (KPIs) and security policies.
We are committed to your growth. A key part of our development strategy includes regular 1- to-1 meetings and task-based appraisal objectives to help you meet performance targets and progress in your career . You will be part of a high-performing, collaborative team where ongoing professional development is essential.
At the heart of our trust is the aim to nurture, educate, achieve and transform the lives of all young people within the communities we serve across the North East. We have a national research school, which aims to build and strengthen networks of schools throughout the region and help them access effective education research and implement it in everyday practice.
We are looking for a colleague who has:
- Level 3 IT Support Technician Qualification.
- 5 A*-C (4+) in GCSEs (inc English and Maths) or equivalent standard of numeracy and literacy.
- Knowledge of Microsoft OS.
- Experience of supporting a variety of stakeholders in a demanding ICT environment with excellent communication skills.
- Full UK driving licence
- A working knowledge of Google Workspace for Education (Desirable)
- Familiarity with Apple education systems and
iPad management (Desirable)
In return we offer:
- Great opportunities for continuing professional development and a career pathway across our trust.
- Access to an Employee Assistance Programme (EAP), delivered by Health Assured – the UK and Irelands leading wellbeing provider.
- Cycle to work scheme offering savings on a range of bikes and safety equipment via salary sacrifice.
- Access to free eyes tests for DSE users.
- Opportunities for flexible working.
- Discounts for large national retailers and local businesses in a wide range of categories including holidays, cars, days out, fashion, insurance and much more.
- Membership of the Teachers’ Pension Scheme or Local Government Pensions Scheme which the trust also contributes to on your behalf.
- Recognition of previous service with other schools, academies, local government etc.
- Family friendly schemes such as maternity, paternity, shared parental and emergency dependent leave.
Looking for more information? Contact Andrew Buxton, Head of IT on a.buxton@neatat.org.uk.
Interested? If you would like to join us and feel you could thrive here, then please read the accompanying job description and person specification, and complete an application form by clicking ‘apply now’ no later than midnight on Sunday 31st August 2026.
NEAT is committed to safer recruitment practice and promoting the welfare of children and expects staff and volunteers to share this commitment. This position is exempt from the provisions of the Rehabilitation of Offenders Act and a satisfactory Enhanced DBS from the Disclosure and Barring Service is required as part of pre-employment checks. For shortlisted candidates, we will conduct an online search as part of our screening.
Please note
This job is closed for applications.