Johnnie Johnson Housing is a not-for-profit housing association dedicated to offering quality homes for independent living. Our vision is simple, it is focused on “Living Longer, Living Better”. We want to help our residents age well, live independently and maintain their quality of life for as long as possible.
It’s an exciting time to join us as we move forward towards achieving our aim of becoming the 'Market Maker' in independent living. We embrace a ‘One Team’ ethos and employ people who are pioneering and who strive to be outstanding in their role. We empower our colleagues to be the very best that they can be. As a result, we can continue to ensure our customers remain at the very heart of everything we do.
In the North East we are developing new and mobile ways of working; and you will join at a time when we are building a new team and shaping how the team works. We want you to work with customers and colleagues to innovate in the delivery of services; and to help raise Johnnie Johnson Housing’s profile in the region. We are already a largescale provider of social alarm services and we want you to create specialist partnerships with the likes of the Fire Service and Police to help develop the service with our customer base in the North East.
The role of Neighbourhood Manager is a brand new position to our business and requires an individual with the drive and ambition to really make an impact within the North East region. You will take responsibility for providing and managing a high standard of operational management and ensuring the effective delivery of an exceptional level of service to our residents across all tenures.
Motivating and supporting staff to deliver high quality customer orientated services, you will provide overall direction for your team which includes a Neighbourhood Officer, Independent Living Officers, Independent Living Coordinators and scheme based staff. Ensuring core operational standards, targets and objectives are achieved, you will promote and represent the Trust through engagement with external stakeholders and support front-line staff including guiding them through statutory responsibilities in the areas relating to risk and safety.
This role demands a highly creative and tenacious individual who has proven leadership experience, gained within a housing or related organisation.
Organised and self-motivated with the ability to prioritise and exceed set goals, you will have good working knowledge of housing legislation and practice across different tenures and have experience of managing effective customer driven services. Capable of encouraging and implementing innovation, you will be confident negotiating with key stakeholders to ensure the future success of the business and promote a co-operative team approach, working cross-functionally to handle workloads and overcome difficulties.
Able to demonstrate an understanding of Health and Safety requirements, you will have experience of setting and managing budgets, managing targets and working in partnership with a range of statutory, voluntary agencies and the business community. A professional housing qualification is highly desirable, however by no means essential.
There are a number of reasons why you should join us – we can offer you a work and home life balance, development opportunities and a great number of benefits including childcare vouchers, pension scheme, life assurance, an Employee Assistance Programme and Simplyhealth cash plan!
Closing date: 31st March 2017
This is a Blue Octopus Recruitment Ltd vacancy who are operating as an employment agency. Once you have clicked to apply for this vacancy, we will then send you more information on the role including a copy of the application form via email.