Senior Business Support Assistant

Job Summary
Contract Type:
Fixed Term
Working Pattern:
Full time
Advert Start Date:
Advert End Date:
Closed for applications on 04/04/2024 09:00
£24,702 – £25,979
Hours per week:
Job Category:
Admin / Secretarial / Customer Services
Vacancy ID:
Employment Location:
Civic Centre
Post Number:
Number of posts:
Closing date:
4 Apr
Further Information
Education, Schools & Inclusion, Business Support Team

Senior Business Support Assistant

Grade E  (2 year Fixed-Term)

Do you want a role where you’re recognised for what you do, given the opportunity to thrive and have the chance to be the best version of yourself?  If so, please keep reading as you’re just what we’re looking for!

Due to a staff secondment we are looking to recruit a Senior Business Support Assistant to help provide clerical and administrative support to services within Education, Schools & Inclusion, ensuring an efficient and effective service is provided.

You will be responsible for dealing with enquiries in a timely and professional manner to ensure a high level of customer service to service users, members of the public and external organisations and undertaking general financial administration, including budgets, budget monitoring, processing of invoices and other areas as required.

You will have knowledge and experience of word processing, database and spreadsheet skills, particularly Microsoft Office and effective written and oral communication skills.  You will also have experience of administration support in an education or customer service setting and, in the implementation, and maintenance of computerised information systems.  You will be able to organise and prioritise your workload to ensure timescales are met.  You will have 5 GCSE’s (A-C or 9-4 passes) or equivalent, hold a NVQ level 3 in Business Administration or be willing to work towards one, or satisfactory relevant experience.

People really are our greatest asset at Gateshead Council, and we value every employee.  We encourage our people to think differently, do the right thing and be innovative. 

A bit about Gateshead Council…

Gateshead Council has many exciting projects that we are currently working on, the development of Gateshead Quays, a transformational review of services and creating a borough where everyone has an opportunity to Thrive.

We’re truly committed to providing our residents with the highest quality of services and we need like-minded people who can help us deliver.   We need people who want to make a difference, who are talented, possess the right knowledge and skills and who want the chance to demonstrate how good they are.


What’s in it for you?  Well, there’s so much on offer and here’s just a few of the highlights!


You’ll be paid a competitive salary £24,702 – £25,979
We’ll help you save for your future with an outstanding employer contribution to your pension
We have flexible and hybrid working arrangements offering the opportunity to reap the benefits of a mixture of working from home and the office environment to enable accessing the support of colleagues and benefits from our learning culture
Access to a generous flexi-time system with the opportunity to take 2 flexi days per 4-week flexi period (pro rata for part time workers), depending on the needs of the service
You’ll get generous annual leave entitlement starting at 26 days per year and the chance to buy up to 10 additional holidays per year
You’ll have access to great health and wellbeing support, including ability to use our cycle to work scheme
We’ll give you the chance to take advantage of various offers and discounts on shopping and household spend; including O2, Virgin Media and Dell
Our Workforce Development Team is second to none, there are loads of opportunities for learning, be it career progressing training or e-learning courses that fit into your working day. We also have a corporate training offer so you will feel part of the service and strategy in no time.


It’s time to apply!

We’re delighted that you want to come and work with us.  Please look at the full job profile. It’s important that you read it in full and check that you meet the essential criteria before applying.
Please note
This job is closed for applications.