Benefits Team Leader – 18.5 hpw

Job Summary
Contract Type:
Working Pattern:
Part time
Advert Start Date:
Advert End Date:
19/07/2024 12:00
£39,186 pa pro rata
Hours per week:
Job Category:
Finance / Benefits / Revenues / Procurement
Vacancy ID:
Employment Location:
Hawthorne Building, Viking Industrial Estate, Jarrow/Hybrid Working
Post Number:
Number of posts:
Closing date:
19 Jul
Further Information
Benefits Team Leader – 18.5 hpw
(Hawthorne Building, Viking Industrial Estate, Jarrow/Hybrid Working)
£39,186 pa pro rata  
We are looking for a Team Leader who is highly organised and self-motivated with a professional manner and the effective communication skills to work in the Revenues and Benefits Service as part of the Benefits Team.
You will be responsible for assisting in the delivery of a modern, customer focussed council tax support and housing benefit service.  You must understand our customers, who they are and what they need and think.
You will be required to supervise staff within your team and allocate and prioritise the work of the team on a day to day basis.You will properly administer council tax support and housing benefit appeals in accordance withlegislative provisions, including representing the Council at appeal hearings.
You will also maintain an awareness of trends and developments that affect the work of the team.  To constantly challenge the way we do things with personal and team experience of best practice.
Part IRRV Professional qualification and/or significant experience of Housing Benefit/Council Tax Support is essential together with a detailed understanding of Benefits procedures and legislation.
For an informal discussion please contact Dawn Dennison, Operations Manager – Revenues, Customer Services and Financial Support on (0191) 424 4282.
We offer an excellent benefits package and further information is available here - www.southtyneside.gov.uk/workinghere 
Please note that if you apply for this role, all communication regarding your application will be sent to the email address that you have registered with North East Jobs, please ensure you check your junk mail.
Closing date: Noon, Friday 19 July 2024.