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ICT Platform Analyst

Job Summary
Contract Type:
Permanent
Working Pattern:
Full time
Advert Start Date:
10/07/2026
Advert End Date:
Closed for applications on 27/07/2026 23:59
Salary:
£38,220 - £40,777
Hours per week:
37
Job Category:
ICT
Vacancy ID:
299126
Employment Location:
Darlington
Number of posts:
1
Closing date:
27 Jul
Further Information
  • Are you confident troubleshooting technical issues and delivering effective solutions?
  • Do you want to be part of a forward-thinking team supporting critical services?
  • Are you committed to delivering excellent customer service and support?

Look no further! We have a fantastic opportunity for an ICT Platform Analyst to join our team here at Xentrall ICT.

It is our mission to provide the best technology so that Stockton-on-Tees and Darlington Borough Councils can deliver the very best, leading-edge services to citizens.

This is your chance to come and join a forward thinking, highly performing team as we move towards new technologies on-premises and continue to integrate cloud services such as Azure and Express Route, 365 E5, Defender for Enterprise and Forcepoint.

In this role you will:
  • Manage your Fresh Service call queue, responding to infrastructure and system incidents and requests from users, partners, third parties and suppliers.
  • Support and developing our new on-premises virtual server platform.
  • Support our Cloud Engineer with migrating existing solutions and developing new services in Microsoft Azure.
  • Help design, build and roll out infrastructure platforms and solutions for multiple public sector organisations.
  • Assist with the development of scripts and configuration settings.
  • Participation in call-out arrangements when required.

Please note, this role will require out of hours working as and when required. 

The technology for this role includes:
  • Microsoft Azure
  • Microsoft Windows Server 19/21/22/25 & Linux
  • On premise - CICSO UCS virtual host servers, EverPureSAN storage, Nutanix & Acropolis Hypervisor (AHV), HPE backup storage running Linux, Metro Cluster
  • Azure Active Directory
  • Microsoft 365 suite including Exchange Online
  • Exchange Server on premise, for legacy systems
  • Commvault backup working on premise and in Azure cloud
  • Extreme networking and access points for Wi-Fi
  • ForcePoint Cloud Proxy and URL filter

We're looking for someone with an enthusiasm for ICT infrastructure, a positive attitude and a commitment to delivering excellent services. In return, we will support your career progression through hands-on technical experience, high-quality training and ongoing development opportunities, helping you shape and define your own career path.

You will join a friendly, professional team with a strong work ethic. Senior officers and colleagues will support your development and help you settle into the role.

For more detailed information about the role, please refer to the Job Description and Person Specification included in the Supporting Documents section. 

We offer an excellent total reward package, including:
  • A competitive salary of up to £40,777
  • 27 days annual leave per year rising to 32 with 5 years service (plus bank holidays). Ability to purchase additional leave is also available.
  • Generous Pension Scheme through the LGPS with ability to pay extra and plan for retirement.
  • Access to a number of other employee benefits including learning & development opportunities, a car lease scheme, discounts at high street and online retailers, access to online GP appointments, an employee assistance programme and physiotherapy services.

If you would like an informal discussion about the post, please contact David Reese, ICT Platform Team Leader, on 01642 524854.

We are intending to interview on Tuesday 4 August 2026 and you will receive notification through North East Jobs if you have been shortlisted. 
 
Please note that we’re unable to provide visa sponsorship for this role, so candidates will need to have an existing right to work in the UK. 

Important Applicant Guidance 

Accuracy and Use of AI Tools: You must ensure that anything submitted in your application is factually accurate. Plagiarism can include presenting the ideas and experience of others, or generated by artificial intelligence, as your own. Whilst we accept candidates may use AI tools within job applications; submissions must be truthful and relevant to your own experience. 

Application Updates and Communication: All updates regarding your application, including interview invitations, will be sent from ‘DONOTREPLY@NORTHEASTJOBS.ORG.UK’ to the email linked to your North East Jobs account, and will also appear in the ‘My Messages’ section of your account. 

Internal Applicants Only: This vacancy is restricted to Stockton-on-Tees Borough Council employees. To apply, you must be registered as an internal user on your North East Jobs account. Guidance is available in the Supporting Documents section. Your request to be set up as an internal user will be sent to the Talent Acquisition Team for verification and must be approved before you can submit your application.  

Right to Work: All applicants must provide valid proof of their right to work in the UK in accordance with Stockton-on-Tees Borough Council’s statutory employment checks. Employment cannot commence or continue unless this has been verified.  

Council Principles: The Council’s recruitment principles require fairness, transparency, and a commitment to attracting and developing local talent.  

Limitations: Where an individual cannot demonstrate a valid right to work in the UK, the Council will be unable to progress or continue the appointment. This includes cases where an existing employee’s visa is due to expire and sponsorship is not granted. 





 
Please note
This job is closed for applications.
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