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Business Support Officer

Job Summary
Contract Type:
Fixed Term
Working Pattern:
Full time
Advert Start Date:
11/09/2026
Advert End Date:
Closed for applications on 23/09/2026 23:59
Salary:
£28,153- £29,542
Hours per week:
37
Job Category:
Admin/Secretarial/Customer Services
Vacancy ID:
300297
Employment Location:
Stockton-on-Tees
Number of posts:
1
Closing date:
23 Sep
Further Information
  • Are you passionate about transformation and change?
  • Do you want to be at the heart of designing and delivering the organisation of the future?
  • Are you organised and have a keen eye for detail?

Look no further! We have a fantastic opportunity for a Business Support Officer to join our Programme Management Team at Stockton-on-Tees Borough Council. 

The Powering Our Future programme is an ambitious, long-term vision for the future of Stockton-on-Tees which will see us work differently with our partners and communities to put in place new and innovative approaches. This will allow us to not only save money, but also reshape what we do for the better and in the best interests of our residents.

The postholder will play a key role in:
  • Strengthening programme governance
  • Embedding consistent project and programme management standards
  • Supporting effective decision-making through the provision of high-quality information
  • Reporting and assurance
  • Offering specialised business support to the Programme Management Office to ensure that we remain on target to achieve our aims and objective.

The role will also be instrumental in fostering strong communication and stakeholder engagement across the programme, helping to build collaborative relationships, maintain stakeholder confidence, and ensure that programme objectives, progress, risks and achievements are communicated clearly and effectively.

Through robust governance, proactive stakeholder management and a commitment to continuous improvement, the postholder will contribute to ensuring the Powering Our Future Programme delivers sustainable change and lasting benefits for the residents of Stockton-on-Tees.

We're particularly interested in candidates who can:
  • Build positive working relationships with colleagues, partners and stakeholders at all levels.
  • Organise and coordinate meetings, manage actions and maintain accurate records and documentation.
  • Manage competing priorities and work effectively to tight deadlines.
  • Communicate clearly and professionally, both verbally and in writing.
  • Demonstrate a flexible, collaborative approach and a commitment to delivering excellent customer service.
  • Support continuous improvement by helping to develop and implement new processes and ways of working.

This is a fixed-term post expected to last until September 2027.

As this is a fixed-term post, secondment opportunities will be considered for internal employees. Please obtain prior approval from your current line manager before completing the application. For further information, please refer to the council’s secondment policy. 

To learn more about the role and what we're looking for, please refer to the Job Description and Person Specification in the Supporting Documents section.

Why join us?
 
At Stockton-on-Tees Borough Council, we know that great people deliver great services. That's why we are committed to creating a workplace where employees are trusted, valued and supported.
 
In return, we offer an attractive benefits package designed to support your career, wellbeing and work-life balance, including:
  • A competitive salary of up to £29,542
  • 27 days annual leave per year rising to 32 with 5 years service (plus bank holidays). Ability to purchase additional leave is also available.
  • Generous Pension Scheme through the LGPS with ability to pay extra and plan for retirement.
  • Access to a number of other employee benefits including learning & development opportunities, a car lease scheme, discounts at high street and online retailers, access to online GP appointments, an employee assistance programme and physiotherapy services.

Think this could be the right opportunity for you?
We'd love to hear from you. For an informal discussion about the role, please contact either:

Louise Etherington - Programme Development Officer
Louise.Etherington@stockton.gov.uk

Joanne Wilkinson - Transformation and Change Programme Manager
Joanne.Wilkinson@stockton.gov.uk

We expect to hold interviews on 30 September 2026. If you are shortlisted, you will be notified via North East Jobs. 

Please note that we’re unable to provide visa sponsorship for this role, so candidates will need to have an existing right to work in the UK. 

Important Applicant Guidance 

Accuracy and Use of AI Tools: You must ensure that anything submitted in your application is factually accurate. Plagiarism can include presenting the ideas and experience of others, or generated by artificial intelligence, as your own. Whilst we accept candidates may use AI tools within job applications; submissions must be truthful and relevant to your own experience. 

Application Updates and Communication: All updates regarding your application, including interview invitations, will be sent from ‘DONOTREPLY@NORTHEASTJOBS.ORG.UK’ to the email linked to your North East Jobs account, and will also appear in the ‘My Messages’ section of your account. 

Internal Applicants Only: This vacancy is restricted to Stockton-on-Tees Borough Council employees. To apply, you must be registered as an internal user on your North East Jobs account. Guidance is available in the Supporting Documents section. Your request to be set up as an internal user will be sent to the Talent Acquisition Team for verification and must be approved before you can submit your application.  

Right to Work: All applicants must provide valid proof of their right to work in the UK in accordance with Stockton-on-Tees Borough Council’s statutory employment checks. Employment cannot commence or continue unless this has been verified.  

Council Principles: The Council’s recruitment principles require fairness, transparency, and a commitment to attracting and developing local talent.  

Limitations: Where an individual cannot demonstrate a valid right to work in the UK, the Council will be unable to progress or continue the appointment. This includes cases where an existing employee’s visa is due to expire and sponsorship is not granted. 
 





 
Please note
This job is closed for applications.
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