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Hub Assistant

Job Summary
Contract Type:
Permanent
Working Pattern:
Full time
Advert Start Date:
09/09/2026
Advert End Date:
Closed for applications on 22/09/2026 23:59
Salary:
Grade 5 (£27,274 -29,542) Grade 6 (£29,071 - £32,046) Grade 7 (£31,015 - £34,811) Grade 8 £33,673 - £37,563)
Hours per week:
37
Job Category:
Traffic / Highways / Road Safety
Vacancy ID:
301736
Employment Location:
Meadowfield Depot
Post Number:
NE26-140
Number of posts:
1
Closing date:
22 Sep
Further Information
An opportunity in Highways Services for a Hub Assistant    
 
This is a career graded post from Grade 5 to Grade 8. 
 
WHAT IS INVOLVED?
You will support the HUB Manager and Highway Superintendents in achieving timely reporting for reactive and programmed operational activities. 
 
Hub Assistant (Grade 5) 
Responsible for delivering tasks within the scope of the role under regular supervision. Requires technical guidance for most activities but can complete routine tasks independently. Focus is on developing core skills and understanding processes. 

Progression through the grades is subject to performance review and qualification. 
 
Hub Assistant (Grade 6) 
Carries out tasks within the scope of the role with increasing independence, requiring only periodic supervision. Demonstrates sound understanding of procedures and begins to contribute to problem-solving. Expected to manage straightforward issues and escalate complex matters appropriately. 

Progression through the grades is subject to performance review and qualification. 
 
Hub Assistant (Grade 7) 
Operates with minimal supervision after task briefing. Expected to evaluate options, recommend effective solutions, and demonstrate strong technical competence. Plays an active role in improving processes and supporting decision-making. 

Progression through the grades is subject to performance review and qualification. 

Hub Assistant (Grade 8) 
Works autonomously on complex tasks and projects. Provides leadership in identifying and implementing best outcomes. Acts as a technical reference point, supports continuous improvement, and contributes to strategic objectives. 

Progression through the grades is subject to performance review and qualification. 
 
We encourage you to contact Caroline Hodgson via email at   caroline.hodgson@durham.gov.uk  to arrange an informal discussion about the role.   

WHAT WILL I NEED?
Grade 5
  • Four GCSE’s (Grades A* to C) including English, Maths and a Science 
  • Understanding of Highway Safety Inspection Manual and Inspection Rota
  • Knowledge of current defect hierarchy and intervention levels  
Grade 6
  • Four GCSE’s (Grades A* to C) including English, Maths and a Science 
  • Understanding of Highway Safety Inspection Manual and Inspection Rota
  • Knowledge of current defect hierarchy and intervention levels 
  • Experience in performance driven environments
  • Working in a busy and customer focused environment
  • Experience in a highways or local authority environment
  • Understanding Council Procedures 
  • Experience and understanding of street works or highway maintenance 
  • Knowledge / experience of Asset Management Systems 
Grade 7
  • Four GCSE’s (Grades A* to C) including English, Maths and a Science 
  • NVQ3 in Business Administration or equivalent 
  • Management System Internal Auditor
  • Understanding of Highway Safety Inspection Manual and Inspection Rota
  • Knowledge of current defect hierarchy and intervention levels 
  • Experience in performance driven environments
  • Working in a busy and customer focused environment
  • Experience in a highways or local authority environment
  • Understanding Council Procedures 
  • Experience and understanding of street works or highway maintenance 
  • Knowledge / experience of Asset Management Systems 
Grade 8
  • Four GCSE’s (Grades A* to C) including English, Maths and a Science
  • NVQ Level 3, or equivalent in Business Administration or related discipline
  • Management System Internal Auditor
  • Understanding of Highway Safety Inspection Manual and Inspection Rota
  • Working in busy and customer focused
  • Experience in performance-driven environments
  • Experience of working within a highway, or local authority environment
  • Understanding of Council procedures
  • Knowledge / experience of Asset Management Systems environments 
As this is a career graded post, the successful candidate will enter the role at either grade 5, 6, 7 or 8. The starting grade is dependent on the candidates’ qualifications and relevant experience to date. As the post holder achieves the required qualification and develops further experience within the role, they will have the opportunity to progress through the grades to a maximum grade 8

Please refer to the attached Person Specification for the full criteria. 

INTERVIEWS
Interviews will be held on (to be confirmed)
 
We operate a guaranteed interview scheme for applicants that can show they meet all the essential criteria and have indicated they have a disability, are a looked after young person, care leaver or a veteran.
 
OUR OFFER TO YOU
We offer a competitive rewards package that includes attractive salaries, a generous annual leave entitlement of 27 days (rising to 32 after five years’ continuous local government service), membership of the excellent contributory career average Local Government Pension Scheme, and a range of flexible working arrangements including hybrid working (home and office) where applicable.

Explore the full range of rewards and benefits on our website 

Rewards and benefits are subject to individual terms and conditions.
 
EQUALITY, DIVERSITY, AND INCLUSION
We are a proud equal opportunities employer and believe a diverse workforce brings fresh ideas and drives service improvement. We welcome applications from everyone and make employment decisions based on skills and ability. As a Disability Confident Leader, we actively encourage applications from disabled and neurodivergent people and offer support throughout the recruitment process.
 
HOW TO APPLY 
Please note, we do not accept CVs. All applications must be submitted online via the Northeast Jobs portal. Use the ‘Person Specification’ section of the form to clearly demonstrate how you meet the essential (and where possible, desirable) criteria. Applications that do not evidence the essential requirements will not be shortlisted.

Please visit our website  to understand our position on using AI to support your application and for guidance on completing your application.
 
If you require assistance when applying for this role, please contact our Recruitment Helpdesk on 03000 26 27 27,(option 4) or via email RecruitmentNE@durham.gov.uk
 
All correspondence relating to your application will be sent from donotreply@northeastjobs.org.uk. Kindly check your spam/junk folder regularly to ensure you don’t miss any updates.
 
CONNECT WITH US
 
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Please note
This job is closed for applications.
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