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Payroll Assistant

Job Summary
Contract Type:
Permanent
Working Pattern:
Part time
Advert Start Date:
30/09/2026
Advert End Date:
14/10/2026 09:00
Salary:
Salary Circa £21,000 to £26,000 pro rata
Allowances:
N/A
Job Category:
Finance / Benefits / Revenues / Procurement
Vacancy ID:
302790
Employment Location:
Nexus Head Office, The Spark, Newcastle Helix, St James Boulevard, Newcastle upon Tyne, NE4 5DE.
Number of posts:
1
Closing date:
14 Oct
Further Information
We have an exciting opportunity for you to join our Payroll team as a Payroll Assistant.  

In this role, you will assist with the maintenance of Nexus’ payroll records to ensure prompt and accurate payments are made to staff, pensioners and clients, accurately and on time. 

Working closely with team members and internal stakeholders, you will help to resolve queries, ensure supporting documentation is accurately maintained, and contribute to strong payroll controls and effective GDPR.  

As part of a collaborative payroll team, you will also support regular audit requirements, assist senior colleagues and play a key role in ensuring the smooth operation of the payroll function. 

Typical Day
 
  • To assist the payroll department to ensure that employees are paid on time and receive the correct payments, all payroll and pensions regulations are adhered to.  
  • Processing of sickness periods and fit notes, identifying and obtaining documents to cover missing periods.  
  • Processing of employee timesheet claim, ensuring compliance to the appropriate term and conditions of employment.  
  • To assist with the production of records and reports for internal and external bodies.  
  • To gain knowledge in all aspects of the payroll administration.  
  • Production of regular reports for internal and external customers.  
  • Working closely with the wider Payroll and Finance teams to help maintain strong payroll controls and efficient processes.  
  • Working closely with the Human Resources team to ensure we maintain effective communication and receive relevant employee information at the appropriate time.  

About You
 
  • Minimum of 5 GCSEs (grade C/4 or above) including English and Maths 
  • Proficient in the use of Microsoft Office with strong IT skills  
  • Accurate with good numeracy skills  
  • Excellent interpersonal and communication skills 
  • A Logical and systematic approach to tasks  
  • Experience of working in a team; and being able to demonstrate working on own initiative and able to organise own workload 
  • Excellent data input accuracy 
  • Confidentially, diplomacy, tact and professionalism 
  • Ability to work to stringent deadlines 

Who we are looking for 

You must be able to work collaboratively as part of a team that lives our company values every day supporting each other, delivering exceptional service, and creating a positive, respectful environment for colleagues and customers alike. 

As a colleague within Nexus, you will take pride in delivering your best performance, respecting others and working towards team goals through collaboration, agility and embracing learning opportunities. 

Our Team 

The Payroll Department is a small team of six employees responsible for processing three payrolls: a monthly staff payroll, a weekly staff payroll, and a small monthly pensioners' payroll. Together, the team processes payroll for more than 1,100 employees, with an annual pay bill exceeding £50 million. 

In this role, you will work closely with colleagues and managers at all levels across Nexus, as well as maintaining strong working relationships with the HR Department and the wider Finance Team. 

About Us 

We care for our communities, deliver with trust and accountability, and adapt with innovation. Every journey is designed to be sustainable, inclusive, and customer-focused because when we move forward together, we create a cleaner environment, a stronger economy, and a better future for all. 

What we offer
 
  • This is a Monday to Friday job (Two days) 
  • You’ll work a 14.40-hour week 
  • You’ll be part of a generous pension scheme (Local Government Pension Scheme) 
  • 28 days annual leave per year plus bank holidays pro rata and time off for volunteering too 
  • Enjoy travelling for free in Tyne and Wear with our enhanced travel benefits for you and your family 
  • Free or discounted travel with Grand Central, LNER, Lumo, Northern Rail and TransPennine Express 
  • You will have the opportunity to contribute to a health cash plan that will contribute (and dependants if you have them) towards dental costs, optical, and lots more
  • Access to our reward app with over 1000 plus high street discounts on groceries, holidays and days out 
  • We like to grow our own colleagues (not literally of course!), so when you’re ready for the next step in your career, we can help develop you 

What to expect at interview 

Our selection process includes a structured interview. Interviews will take place on 21st October 2026. 

If you believe this is the role for you, please upload your CV and a covering letter explaining how you meet the essential criteria that are found in the Person Specification before 9am on Wednesday 14th October 2026. 

Please note:  All communication regarding your application for this post will be sent to the email address that you have registered online with North East Jobs, this will include your invitation to any online assessment you are required to undertake and also your invite to interview if you are short-listed. Please ensure you check your email inbox after the closing date for notifications from North East Jobs as you will not be notified by any other means. Please also remember to check your junk email items as the notification may appear here.
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