Benefits Support Officer

Job Summary
Contract Type:
Working Pattern:
Part time
Advert Start Date:
Advert End Date:
30/09/2020 23:59
Grade 3 (SCP 7-11) £20,092 - £21,748 - pro rata
Job Category:
Finance / Benefits / Revenues / Procurement
Vacancy ID:
Employment Location:
30 West Sunniside, Sunderland and also working from home
Post Number:
Closing date:
30 Sep
Further Information

18.5 hours per week

The Financial Safeguarding Team delivers the statutory and non-statutory requirements of Sunderland City Council.

A Benefits Support Officer with basic knowledge and awareness of welfare benefits is required to support the work of the Financial Safeguarding Team.

This will include monitoring capital limits for all customers to ensure that customer finances are managed effectively, providing a “triage” service for benefits related requests, queries or issues and appropriately allocating to relevant teams.

Supporting and monitoring initial claims for Universal Credit and liaising with the Department for Work and Pensions.

To also provide factual and financial information to colleagues in the Social Care Financial Assessment Team, analyse and collate management information for various data sets.

The post is based in a busy, fast paced environment and involves high volumes of work.

Due to the responsibilities of the post, the ability to travel is required.

This post is exempt from the rehabilitation of Offenders Act 1974 and therefore will be subject to a DBS check from the Disclosure and Barring Service.

For an informal discussion please contact the Recruiting Manager Julia Harper at Julia.harper@sunderland.gov.uk

Applications should be made on-line at northeastjobs.org.uk/sunderlandcitycouncil. For further assistance contact Operational HR Services by Telephone: 0191 561 1755 . Email: jobs@sunderland.gov.uk Please note that CV’s are not acceptable.

Please note that all communication regarding your application for this post will be sent to the email address that you have registered online with North East Jobs, including your invitation to any online assessment you are required to undertake and your invite to interview if you are short-listed. Please check your email inbox after the closing date for notifications as you may not be notified by any other means. Please remember to check your junk mail items.

Please be advised if you have not heard from us in six weeks after the closing date please assume you have not been shortlisted.