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Administrative Support

Job Summary
Contract Type:
Permanent
Working Pattern:
Full time
Advert Start Date:
18/04/2024
Advert End Date:
02/05/2024 23:59
Salary:
Grade 4 £23,500 - £24,702
Hours per week:
37 hrs
Job Category:
Admin / Secretarial / Customer Services
Vacancy ID:
262618
Employment Location:
Support and Recovery, Waldridge Road, Chester-Le-Street, DH2 3AA you may be required to work at any council workplace within County Durham- Hybrid working applies
Post Number:
RES/24/189
Number of posts:
1
Closing date:
2 May
Further Information
Business Services AHS


Administrative Support
37 hours
Permanent
grade 4

VACANCY NO: RES/24/189

A vacancy has arisen within Business Services for an administrative support working 37 hours per week.  This post is permanent. 

Your normal place of work will be Support and Recovery, Waldridge Road, Chester-Le-Street, DH2 3AA you may be required to work at any council workplace within County Durham.



WHAT IS INVOLVED?
The post-holder will undertake a variety of administrative and clerical duties supporting the Support and Recovery Service.

Listed below are the responsibilities this role will be primary responsible for:
  • To provide administrative support to the Support and Recovery service Teams, including implementation and maintenance of administration and communication systems and the use of various IT packages;
  • To monitor the quality of service delivery and report the performance regularly to the Area Managers;
  • To support the service with the arrangement of courses including arranging venues, ensuring all paperwork is completed in a timely manner for the appropriate members of the team etc.
  • To support the undertaking of prescribed audits to ensure full compliance by the service of relevant functions, such as finance, health and safety etc.
  • To support the function of the Support and Recovery Services, be pro-active and supportive in assisting the wider staff team undertake their roles through robust administrative and clerical support including diary support, ensuring awareness of tasks required etc.

We encourage you to contact Adam Farrell via e-mail at adam.farrell@durham.gov.uk to arrange an informal discussion about the role.


WHAT WILL YOU NEED?
Applicants should hold a recognised qualification in Business Administration at NVQ Level 3 or equivalent.

The role within support and recovery is very fast paced and good organisational skills are essential. 

Due to the nature of the post you will be subjected to difficult conversations around support/mental health issues with service users and health professionals.

Please refer to the attached person specification for the full criteria. 
  
If successful, you will be required to apply for a Disclosure and Barring Service Enhanced Disclosure. 

 
HOW TO APPLY
In line with the County Council's Recruitment and Selection Policy, please note that we are unable to accept CVs.


Applications must be submitted on-line via the Northeast Jobs portal. Please use the ‘Person Specification’ section of your application form to demonstrate that you have the essential and where possible, desirable experience, skills, and knowledge.

Candidates who do not evidence that they meet the essential qualifications and experience listed on the person specification will not be short-listed.

INTERVIEWS
Interviews are scheduled to be held week commencing 13th May, 2024.


We operate a guaranteed interview scheme for applicants that can show they meet all the essential criteria and have indicated they have a disability, are a looked after young person, care leaver or a veteran.


If you have any support needs or require assistance when applying for this role, please contact the Payroll and Employee Services Team via email PESRESOURCES@durham.gov.uk


BENEFITS AND REWARDS
We can offer you a range of employee benefits including competitive salaries, a generous leave entitlement of up to 32 days, a government pension scheme and various flexible and hybrid working options (benefits are subject to individual Terms and Conditions).

If you would like to know more, please follow this link: https://www.durham.gov.uk/article/26895/Rewards-and-benefits


HYBRID WORKING
Durham County Council currently operates a hybrid working policy where a model of 2 days in the workplace and 3 days at home/remote will apply. This model is pro-rated for part time roles and arrangements are at managers discretion, alternatively you can work all of your contracted hours within the workplace if you prefer.


EQUALITY, DIVERSITY, AND INCLUSION
We are a proud equal opportunities employer and recognise the value of difference, having a diverse talented workforce brings new ideas and new perspectives, which will facilitate growth and improvements to services.


As a Disability Confident Leader, we encourage applications from disabled people and can provide support throughout the recruitment process, for more information please refer to the Equality, Diversity, and Inclusion page on our website.



PLEASE NOTE THAT ALL COMMUNICATION REGARDING YOUR APPLICATION FOR THIS POST WILL BE SENT TO THE EMAIL ADDRESS THAT YOU HAVE REGISTERED WITH NORTH EAST JOBS, INCLUDING YOUR INVITE TO INTERVIEW IF YOU ARE SHORTLISTED. PLEASE CHECK YOUR EMAIL AFTER THE CLOSING DATE FOR NOTIFICATION FROM DONOTREPLY@NORTHEASTJOBS.ORG.UK AS YOU WILL NOT BE NOTIFIED BY ANY OTHER MEANS. PLEASE ENSURE YOU CHECK YOUR JUNK MAIL.

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