Service Improvement Officer

Job Summary
Contract Type:
Working Pattern:
Full time
Advert Start Date:
Advert End Date:
Closed for applications on 06/02/2022 23:59
£33,782 - £37,890 pro rata p.a. i.e. Grade 11
Hours per week:
Job Category:
Social Care - Adult Service
Vacancy ID:
Employment Location:
Hybrid role working from home or you may be required to work at any council workplace within County Durham in line with the Team Agreement
Post Number:
Number of posts:
Closing date:
6 Feb
Further Information

Adult and Health Services
Adult Care
Operational Support

Development and Learning

Service Improvement Officer grade 11 required temporary until 31st March 2023.

Location - This post has been deemed as a hybrid role working from home or you may be required to work at any council workplace within County Durham in line with the Team Agreement

Salary: £33,782 - £37,890 pro rata p.a. i.e. Grade 11


Applicants are invited to apply for the above temporary vacancy to work in the AHS Development and Learning team within Adult Care. The purpose of the post is to lead and support in the quality improvement programmes within the service and to ensure governance standards are met.

This is an exciting opportunity for a suitably candidate to work across all of Adult and Health services and partners looking at wide range of programmes of change and development linked to service improvement and compliance.

This will include the development and implementation of an annual quality schedule and service improvement programme which are aligned to customer’s needs and to support the preparations and planning for inspections across AHS with robust reporting mechanisms and tracking of improvement actions.

You will also provide information and guidance to managers on all areas connected to quality, governance, and service improvement.

Applicants should be able to demonstrate how to develop of processes and systems to improve outcomes and understand the purpose and operation of quality systems

Required Qualifications:
Degree or professional qualification in a relevant subject

For further information about the post please contact:
Lesley Martin, Development and Learning Manager
Adult and Health Services Durham County Council

E-mail: lesley.martin@durham.gov.uk
Tel: 03000 267393
Mobile: 07464538098

It is anticipated that interviews will be held: week commencing 14th February, 2022 (via teams video)

Interviews will be held remotely via Microsoft Teams. If you are successful at shortlisting you will be notified via North East Jobs of the date and time of your interview. A separate invite will be sent via Microsoft Teams.

Apply on-line or for further assistance contact the Payroll & Employee Services on telephone no. 03000 269421
Email: PESAHS@durham.gov.uk

Permanent DCC employees wishing to undertake a temporary post within the Council, whether this is within their substantive service, or across services, should seek the approval of their Line Manager / Senior Manager to undertake this temporary post with the guarantee to return to their substantive post at the expiry of the temporary post. If the temporary post is reviewed and further extended, agreement must be sought from the employee’s substantive line manager.

In line with the County Council’s Recruitment & Selection Policy, please note that we are unable to accept CV’s. Any information provided on CV’s will not be considered for short-listing purposes.

Please note that all communication regarding your application for this post will be sent to the email address that you have registered with North East Jobs, including your invite to interview if you are short-listed. Please check your email after the closing date for notification from ‘DONOTREPLY@NORTHEASTJOBS.ORG.UK’ as you will not be notified by any other means.

As a disability confident employer, we are committed to employing disabled people and people with health conditions making reasonable adjustments to support disabled applicants when required.

Please note
This job is closed for applications.