Service Improvement Support Assistant
Job Summary
Working Pattern:
Full time
Advert Start Date:
01/08/2022
Advert End Date:
Closed for applications on 14/08/2022 23:59
Salary:
£23,953 - £27,514 p.a. i.e. Grade 7
Employment Location:
County Hall, Durham but you may be required to work at any Council workplace within County Durham.
Further Information
Adult and Health Services
Adult Care
Operational Support
Development and Learning
Service Improvement Support Assistant
1 x 37hrs Temporary for 2 years
VACANCY NO: AHS/22/542 EXT
To support the proposed programme of work coming to Adult and Health Services with the introduction of a new inspection regime; an investment for additional resources has been made into the AHS Development and Learning Team.
The successful candidates will be focussing on a range of quality and governance tasks as well as dedicated time in helping the service prepare for all aspects of inspection preparation.
The Service Improvement Support Assistant - Grade 7 will be part of the team response to the inspection planning and implementation and will be critical in supporting the range of tasks required to meet the services needs in this key area of work.
Further details include
• To support the preparations and planning for inspections across AHS as required. This will include:
o maintenance of support to the Quality Assurance Board/Quality, Innovation, Leadership and Transformation groups
o monitoring of information from the Care Quality Commission (CQC) for issues that may impact on the service
o contribute to any marketing and communications campaigns to the range of stakeholders
• To provide data and management information for reports on quality and service improvement to management teams as directed by the Development and Learning Manager/Service Improvement/Inspection Project Officer.
• To undertake any research and analytical work relating to the functions of the team to ensure service improvement.
• To assist in the work related to the management of AHS key policies and procedures.
• To undertake word and data processing and complex ICT tasks.
• To support any necessary data returns as required.
• To support the monitoring of the improvement delivery plans for the service
Qualifications : NVQ Level 4 in a related topic or equivalent
If you would like an informal discussion about this post, please contact:
Lesley Martin, AHS Development and Learning Manager,
Adults Operational Support
Teams
Tel 07464538098
E-mail lesley.martin@durham.gov.uk
It is anticipated that interviews will be held week commencing 22nd August, 2022
Interviews may be held remotely via Microsoft Teams or face to face.
Take a look at our comprehensive benefits package https://www.durham.gov.uk/article/26895/Rewards-and-benefits
Apply on-line or for further assistance contact the Payroll & Employee Services via
Email: PESAHS@durham.gov.uk
In line with the County Council’s Recruitment & Selection Policy, please note that we are unable to accept CV’s. Any information provided on CV’s will not be considered for short-listing purposes.
Permanent DCC employees wishing to undertake a temporary post within the Council, whether this is within their substantive service, or across services, should seek the approval of their Line Manager / Senior Manager to undertake this temporary post with the guarantee to return to their substantive post at the expiry of the temporary post. If the temporary post is reviewed and further extended, agreement must be sought from the employee’s substantive line manager.
Please note that all communication regarding your application for this post will be sent to the email address that you have registered with North East Jobs, including your invite to interview if you are short-listed. Please check your email after the closing date for notification from ‘DONOTREPLY@NORTHEASTJOBS.ORG.UK’ as you will not be notified by any other means.
As a disability confident employer, we are committed to employing disabled people and people with health conditions making reasonable adjustments to support disabled applicants when required.
Please note
This job is closed for applications.