Culture Assistants (Casual)
Job Summary
Contract Type:
Casual / Seasonal / Bank / Permanently Variable hours
Working Pattern:
As and when required
Advert Start Date:
21/09/2021
Advert End Date:
Closed for applications on 06/10/2021 23:59
Salary:
£19,312 to £20,493 pro rata p.a. Grade 4 (£10.01 to £10.62 per hour)
Hours per week:
Please refer to advert text
Job Category:
Arts / Tourism / Culture
Employment Location:
Bishop Auckland & Durham Town Halls-however, you may be required to work at any Council workplace within County Durham.
Further Information
Opportunities are available on a casual as and when required basis.
You will assist in providing a high quality service to customers, that is safe, efficient and enjoyed by users.
Achieving and maintaining high standards of customer care, you will provide a first line of communication for enquiries, complaints, messages etc, recording and directing information to the appropriate location, section or person. You will assist in meeting and exceeding the service standards set out by the organisation.
Required Qualifications:
Minimum of 4 GCSE (minimum A-C) or equivalent including English Language or Literature, or GNVQ Intermediate level or NVQ Level 2 in a related subject.
Your essential experience will include evidence of working with the public, using ICT applications and dealing with customer enquiries.
You must have good interpersonal and communication skills with the ability to assist and support customers.
Where our roles are customer facing and you are required to speak to members of the public, the ability to converse at ease with customers and provide advice in accurate spoken English is essential for the post.
As a disability confident employer, we are committed to employing disabled people and people with health conditions making reasonable adjustments to support disabled applicants when required.
For an informal discussion about the posts, please contact Robert King, Culture Operations Officer on tel. no. 03000 264907 or email robert.king@durham.gov.uk
Candidates successful at the short-listing stage will be interviewed via electronic means on Thursday 14th October 2021.
Apply on-line via the jobs portal or for further assistance contact the Payroll & Employee Services Team on tel. no. 03000 263154 / 264469 / 264086 or email PESREG@durham.gov.uk
Please note that all communication regarding your application for a post will be sent to the email address that you have registered with North East Jobs, including your invite to interview if you are short-listed. Please check your email after the closing date for notification from ‘DONOTREPLY@NORTHEASTJOBS.ORG.UK’ as you will not be notified by any other means.
In line with the County Council’s Recruitment & Selection Policy, please note that we are unable to accept CVs. Any information provided on CVs will not be considered for short-listing purposes.
Please note
This job is closed for applications.