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Admin Assistant

Job Summary
Contract Type:
Fixed Term
Working Pattern:
Full time
Advert Start Date:
14/10/2026
Advert End Date:
25/10/2026 23:59
Salary:
£27,709 - £29,071 per annum
Hours per week:
37
Job Category:
Social Care - Adult Service
Vacancy ID:
302656
Employment Location:
Civic Centre, Hartlepool
Post Number:
108389
Number of posts:
1
Closing date:
25 Oct
Further Information
Purpose of Post 
  • To act as a first point of contact for people contacting Changing Futures, either via telephone, face-to-face and/or electronically. 
  • To undertake administrative duties particularly around proactive data entry 
  • Providing reactive support to staff to compile statistical information required by internal and external partners. 
  • Populating appointment systems and ensuring people are reminded about appointments via letters, email and telephone calls. 
  • Directing people and their families/carers as appropriate in order to facilitate access into services across Hartlepool. 
  • Posting out information for telephone callers on requests. 
  • Taking messages and relaying contents/contact details in both written and verbal form to relevant staff in a timely manner. 
  • To undertake basic admin support duties (e.g. photocopying, filing, post). 
  • To input monitoring data into data management system, monitor data quality and produce reports as required. 
  • Populating appointment systems and ensuring service users are reminded about appointments via. text, letters and phone calls. 
  • Undertaking basic admin support duties (e.g. photocopying, filing, post)
If you have any queries regarding the role, please contact Danielle Connolly, Head of Service at danielle.connolly@hartlepool.gov.uk 

If you need help to complete the application form, then support is available from the Council's Jobs & Skills Service. You can contact the team by phoning 01429 868616 or by sending an e-mail to careers.service@hartlepool.gov.uk. 

Further information on training to upskill and boost your CV is also available online at www.hartlepooljobsandskills.com

PLEASE NOTE- All communication regarding your application for this post will be sent to the e-mail address that you have registered.  Please ensure that you also check your junk mail.
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